• Job Description

  Req#: 7528235
  Employer Industry: Software for Government Affairs
  
  Why consider this job opportunity:
  - On Target Earnings: Up to $135,000 plus additional incentives
  - Flexible Paid Time Off and paid company holidays to recharge
  - Opportunity for professional development with free subscriptions to Calm and LinkedIn Learning
  - Remote-friendly work environment with flexible options
  - Engaging work culture with a focus on collaboration and team success
  - Comprehensive benefits including trans-inclusive medical, dental, and vision insurance
  
  What to Expect (Job Responsibilities):
  - Serve as the strategic and technical advisor for a portfolio of clients with complex data and technical needs
  - Ensure effective onboarding and integration of customers, achieving defined success metrics
  - Advise clients on optimal use of the KnowWho Salesforce application and guide through data ingestion processes
  - Identify expansion opportunities and monitor account health to drive renewals and mitigate churn
  - Collaborate with customer-side technical personnel to ensure optimal data integration and usage
  
  What is Required (Qualifications):
  - 3+ years of experience in technical account management, customer success, or a similar client-facing role at a B2B SaaS company
  - Demonstrated success managing technical customer relationships and achieving retention/growth targets
  - Ability to communicate technical concepts clearly to non-technical stakeholders
  - Strong troubleshooting, problem-solving, and project management skills
  - Commitment to building and maintaining a diverse and inclusive team environment
  
  How to Stand Out (Preferred Qualifications):
  - Salesforce Platform App Builder or Consultant certifications
  - Familiarity with public affairs, government, or policy data workflows
  - Prior experience supporting a Salesforce-native application or complex data product
  - Salesforce Administrator certification or equivalent experience
  - Experience working in a startup or fast-growing environment
  
  #SoftwareIndustry #GovernmentAffairs #TechnicalAccountManagement #RemoteWork #CareerGrowth
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Quorum is public affairs software that helps you work smarter and move faster. Thousands of public affairs professionals use Quorum for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and several additional countries.

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