Remote Jobs
Technician 1 - Help Desk Support
7 days agoWhat's your preference?
Job Description
- Req#: 35837
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Salary up to $21.00
- Fully remote position with flexibility
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Comprehensive benefits package, including health insurance and retirement savings plan
What to Expect (Job Responsibilities):
- Provide remote support and resolve issues for users at remote offices or home office users
- Assist in troubleshooting advanced technical issues within the network and telecommunications environments
- Ensure tickets are accurately documented and resolved in a timely manner
- Work collaboratively with team members on assigned projects and tasks
- Assist in maintaining software and workstation image management
What is Required (Qualifications):
- High School diploma or equivalent with 0-2 years of experience
- Ability to communicate routine information clearly and accurately with internal and external contacts
- Must be a U.S. Citizen or U.S. Permanent Resident
- Completion of a vetting process is required
- Works on assignments that are routine in nature and acquires job skills on the job
How to Stand Out (Preferred Qualifications):
- Additional training or education in area of specialization
- Experience in customer support or call center support
- Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Visio, and Project)
- Strong analytical and problem-solving skills
- Ability to work well independently and in a team setting
#HealthcareServices #RemoteWork #CareerOpportunity #CustomerSupport #TechJobsAbout the company
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