• Job Description

  Req#: REQ-022870
  Lead With Purpose - Make an Impact in Healthcare Sales
  
  Telesales Supervisor - Medicare Sales Team
  
  Location: The Hive, powered by BroadPath in Kapolei, HI
  
  Ready to take your leadership skills to the next level? Join our growing team as a Telesales Supervisor based out of The Hive in Kapolei, HI - with a flexible hybrid schedule combining on-site and remote work. In this key role, you'll lead a high-performing team of licensed sales agents who help consumers enroll in Medicare Advantage and Prescription Drug Plans. This is your chance to step into a rewarding leadership role in a fast-paced, compliance-driven environment - with competitive pay, a hybrid schedule, and the opportunity to shape success for others.
  
  Why This Leadership Role Stands Out
  
  
  • Lead with impact . Be a mentor, motivator, and strategic leader as you guide telesales agents through peak enrollment seasons and beyond
  
  
  
  • Drive performance. Monitor KPIs, coach in real time, and implement strategies to hit daily, weekly, and monthly sales goals
  
  
  
  • Stay connected. Take live consumer calls in the off-season to sharpen your skills and stay in tune with frontline challenges
  
  
  
  • Shape success. Help new hires thrive from the training room to the sales floor by partnering with trainers and participating in classroom activities
  
  
  Compensation Highlights
  
  
  • Competitive pay at $ 3 2 .00 per hour
  
  
  
  • Full-time position with performance-driven responsibilities
  
  
  
  • Eligible for medical and 401(k) benefits after a standard eligibility period
  
  
  Hybrid Work Flexibility
  
  This is a hybrid role based at our Kapolei, HI office. Onsite presence is required during key business periods including training, nesting, team events, and coaching sessions.
  
  
  • Primary location: 949 Kamokila Blvd, Kapolei, HI 96707
  
  
  
  • Must be able to reliably commute to the office on a regular (or as-needed) basis
  
  
  Program Schedule
  
  Full-time Training Schedule: Monday-Friday, 8:00 AM-4:30 PM HST
  
  First 7 weeks are on-site with no time off
  
  Location: 949 Kamokila Blvd, Kapolei, HI 96707
  
  Must be flexible to work assigned production shifts between 9:00 AM-9:00 PM HST after training
  
  What You'll Do as a Telesales Supervisor
  
  
  • Support and enhance classroom training experiences by participating in mock calls and onboarding activities
  
  
  
  • Motivate telesales agents to achieve sales goals while upholding compliance and quality standards
  
  
  
  • Provide daily guidance through one-on-one coaching, live feedback, and chat-based support
  
  
  
  • Monitor agent KPIs including call quality, attendance, handle time, and sales performance
  
  
  
  • Maintain team accountability and ensure service levels are consistently met
  
  
  
  • Evaluate agent calls and provide coaching with clear performance documentation • Support off-season operations by handling inbound consumer calls to stay connected with the sales process
  
  
  
  • Assist with seasonal recruiting by conducting interviews and helping identify future talent
  
  
  Minimum Requirements
  
  
  • 1+ year of recent call center leadership experience, ideally in telesales
  
  
  
  • 1+ year of recent healthcare experience, preferably in Medicare Advantage
  
  
  
  • Proven ability to coach agents to meet call center performance goals
  
  
  
  • Strong communication skills and proficiency with tools like Microsoft Windows and CRM systems
  
  
  
  • Experience managing multiple channels (phone, email, and chat)
  
  
  
  • High school diploma or equivalent
  
  
  
  • Willingness to work onsite during critical business periods
  
  
  Preferred Requirements
  
  • Active Health Producer License in Hawaii
  
  
  A Leadership Role You Can Grow With
  
  This is more than a supervisory position - it's a launchpad into higher levels of leadership in a fast-growing healthcare sales environment. If you thrive in a performance-driven culture and are passionate about empowering others to succeed, this is your opportunity to make a real impact.
  
  Diversity Statement
  
  At BroadPath , diversity is our strength. We embrace individuals from all backgrounds, experiences, and perspectives. We foster an inclusive environment where everyone feels valued and empowered. Join us and be part of a team that celebrates diversity and drives innovation!
  
  Equal Employment Opportunity/Disability/Veterans
  
  If you need accommodation due to a disability, please email us at HR@Broad-path.com . This information will be held in confidence and used only to determine an appropriate accommodation for the application process
  
  BroadPath is an Equal Opportunity Employer. We do not discriminate against our applicants because of race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, veteran status, genetic information, or any other status protected by applicable law.
  
  Location:
  
  Work@Home HawaiiUnited States of America

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