Government of Canada - Western
user support technician
This job is now closed
Job Description
- Req#: 48927808
- College/CEGEP
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Provide business systems, network and Internet support to users in response to identified difficulties
- Enterprise resource planning (ERP) software
- Microsoft Dynamics NAV
- Public transportation is available
- Attention to detail
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Team player
- Dental plan
- Health care plan
- Pension plan
About the company
Overview
Languages
English
Education
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Responsibilities
Tasks
Experience and specialization
Computer and technology knowledge
Additional information
Transportation/travel information
Work conditions and physical capabilities
Personal suitability
Benefits
Health benefits
Financial benefits
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.