• Job Description

  Req#: 4954
  The Administrative Specialist (AS) serves as the central hub of our home office, providing essential clerical and administrative support while creating a welcoming, professional environment for all who interact with our agency. As the first point of contact, this role plays a key part in shaping the experience of employees, patients, caregivers, and referral partners.
  
  We're looking for someone who is organized, service-driven, and thrives in a fast-paced healthcare setting.
  
  Key Responsibilities
  
  • Serve as the front desk receptionist, greeting visitors and managing all incoming office traffic
  • Answer and route incoming calls, assisting callers with professionalism and efficiency
  • Process incoming and outgoing mail, deliveries, and shipments
  • Coordinate with vendors for office supplies and services
  • Schedule travel arrangements including hotels, transportation, and meals as needed
  • Maintain updated office contact lists and directories
  • Assist with meeting coordination, events, and conferences
  • Provide administrative and clerical support to leadership and marketing teams
  • Order bereavement flowers/plants and assist with special requests
  • Perform data entry and general computer support tasks
  • Uphold confidentiality and ensure clear communication with patients, families, and team members
  • Represent the agency with a positive, professional image at all times
  
  Qualifications
  
  • Education: High School Diploma required (some college preferred)
  • Experience: At least 1 year of general office experience preferred
  • Skills:
    • Strong organizational and multitasking abilities
    • Excellent interpersonal and customer service skills
    • Basic computer proficiency (Microsoft Office and data entry)
    • Knowledge of medical terminology is a plus
  
  Additional Requirements
  
  • Reliable transportation with valid driver's license and current auto liability insurance
  • Ability to work a flexible schedule, including extended hours when needed
  
  Work Environment
  
  • Office-based role during standard agency operating hours
  • Moderate noise level in a busy office setting
  • Occasional exposure to standard office materials (e.g., toner, supplies)

• About the company

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