Xfinity
Virtual - Retention Sales Comcast Business
This job is now closed
Job Description
- Req#: R425338
Employer Industry: Telecommunications and Media
Why consider this job opportunity:
- Base salary of $18.95, with total target compensation of up to $28.57 including commission
- Opportunities for significant earnings potential for high performers in sales
- Comprehensive benefits package designed to support physical, financial, and emotional well-being
- Virtual position with flexibility, requiring residency in the employer's West Division
- Focus on teamwork and employee feedback to enhance customer experience and satisfaction
- Supportive and inclusive company culture that values innovation and collaboration
What to Expect (Job Responsibilities):
- Utilize active listening and empathy to resolve customer issues efficiently
- Communicate urgency and collaborate with various departments to address customer concerns
- Strategically offer product bundles to minimize customer churn and enhance satisfaction
- Proactively engage with clients at critical points to encourage contract renewals
- Meet or exceed retention goals across all product lines while demonstrating strong problem-solving skills
What is Required (Qualifications):
- High School Diploma or GED
- 2-5 years of relevant work experience in customer service or sales
- Ability to work nights, weekends, and variable schedules as needed
- Strong communication and problem-solving skills
- Consistent and punctual attendance
How to Stand Out (Preferred Qualifications):
- Experience in a sales environment with a focus on customer retention
- Familiarity with telecommunications products and services
- Proven track record of exceeding sales targets or retention goals
- Ability to adapt to changing customer needs and industry trends
#Telecommunications #CustomerService #SalesOpportunity #CareerGrowth #InclusiveWorkplace
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
Comcast Corporation is an American telecommunications conglomerate headquartered in Philadelphia, Pennsylvania.
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