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Work at Home Customer Service Agent (Full-Time & Part-Time) (VA)
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Job Description
- Req#: 48146
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Competitive hourly pay plus bonuses
- Comprehensive benefits package including medical, dental, and vision coverage
- Work-from-home flexibility with a casual dress code
- Paid training and time off to support work-life balance
- Opportunities for career advancement and internal promotions
- Engaging work environment with daily contests and prizes
What to Expect (Job Responsibilities):
- Assist customers by listening to their needs and resolving issues
- Utilize technology for account management tasks and customer interactions
- Identify sales opportunities and apply effective sales techniques
- Clearly explain products and services to customers
- Escalate customer dissatisfaction to management when necessary
What is Required (Qualifications):
- Must be 18 years of age or older
- High school diploma or equivalent
- Strong organizational, written, and oral communication skills
- Ability to type at least 20 words per minute with accuracy
- Basic knowledge of Microsoft Office Suite and Windows operating system
How to Stand Out (Preferred Qualifications):
- Customer service experience in a fast-paced environment
- Proven problem-solving and conflict resolution skills
- Ability to multi-task and manage time effectively
#BusinessProcessOutsourcing #RemoteWork #CareerGrowth #CustomerService #WorkFromHome
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