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Job Description
Overview:
The Digital Support Agent provides customer assistance through non-voice channels, including chat, email, and SMS. This role emphasizes written communication, multitasking, and delivering accurate , timely responses across multiple platforms.
Key Responsibilities:
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Respond to customer inquiries via chat, email, and SMS with clarity, profes...

Description & Requirements
Maximus is looking to hire a Workforce Manager - Scheduler.
This position is remote but will require occasional travel to the work site in Alexandria, Virginia. An active Public Trust security clearance, or the ability to successfully pass a Public Trust clearance process, is required.
Essential Duties and Responsibilities:
- Create and provide revolving analytics dat...

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.
Job Title: Webex Contact Center Enterprise Engineer
Location(s): Chicago, IL
(Remote)
Role Overview
The WCCE Engineer is responsible for the design, implementation, and management of Cisco’s cloud-based cont...

About the Role
We are building the next-generation AI-powered platform and web application for easy and fast creation of audio and video content. Building a revolutionary way to record, transcribe, edit, and mix audio and video on the web comes with a series of unique technical challenges and requires solving hard and complex problems. We are hiring Software Engineers at the senior and staff ...

HOURGLASS COSMETICS - Temporary Customer Service Agent (Hybrid Role)
Connected by creativity and driven by purpose. Hourglass Cosmetics is a vegan and cruelty-free beauty brand, redefining luxury cosmetics with high-performance products, innovative formulas, and award-winning franchises. Recognized by Forbes, Fast Company and Time Magazine as one of the most inventive beauty companies, Hourgla...

Nymbus (https://nymbus.com/) isn't just a leader in fintech; we're a community of innovators passionate about reimagining banking. Our award-winning modern core platform and cloud-based technology serve as the backbone for financial institutions eager to modernize and excel.
Here, you won't just be part of a tech revolution. You'll be at the helm, driving change. You'll fit right in if you're a...

Job Summary
A customer service agent is responsible for assisting customers with questions and resolving problems while upholding the Company's brand standards including communication and conduct. An agent will accept inbound contact and make outbound contact for the customer's needs using their knowledge of products, policies, and resolution skills. An agent not only addresses their needs but ...

Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience,...

Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Completes daily routine tasks and responsibilities to support the Customer Service department or programs. Shift: 9:30 AM - 6:00 PM EST
Job Responsibilities
* Supports customer to submit and process transactions
* Assists customer with identifying and resolving proce...

Job Title:
Customer Support Agent (German-speaking) - POS System Solutions -Remote
Job Description
Experience the power of a game-changing career
Are you looking for what’s next? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in ...

About the team
The Customer Experience (CX) Product team owns the entire post-booking journey, from the moment a trip is booked through changes, disruptions, refunds, and customer support interactions.
We build and operate the systems that enable fast, high-quality support at scale, including:
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Customer self-serve experiences within the Hopper app and partner-integrated flows
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In...