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We are looking for a customer-focused, and detail-oriented Remote Live Chat Agent / Help Desk Representative to join our team. In this role, you will provide real-time customer support through live chat, email, and online messaging platforms while assisting customers with product inquiries, account support, order status, and basic technical troubleshooting. You will serve as a key point of cont...

We are seeking a customer-focused and detail-oriented Remote Live Chat Support Agent / Specialist to provide exceptional online customer service through live chat. In this work-from-home role, you will assist customers by answering questions, resolving issues, processing requests, and providing accurate information in a timely and professional manner. The ideal candidate has excellent written c...

Chat bot that is live in 2 languages - customer facing
Review the performance on a heavy basis
Using automation and manual reviews to look at patterns of how the bots preforming across multiple topics
Identify the need to dig deeper on various topics and create a strategy on how to review the customer transcripts and the machine learning (lobbying and deploying) and AI performance
Using the...

The Real-Time Analyst (RTA) ensures optimal staffing and service level compliance across multiple queues by actively monitoring agent behavior in 30-minute intervals. This role requires dynamic queue management, proactive communication, and rapid response to client requests via Slack. The RTA is a key operational role that balances real-time analytics with human coordination to maintain perform...

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Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-fi...

About Us
Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI Agents that autonomously execute work across the full CX lifecycle-from handling customer conversations to supporting frontline teams and optimizing operations.
Each A...

The Sales Operations Service Agent is responsible for supporting the Sales Operations Service Center by ensuring that brokers/agents and their uplines receive exceptional customer service. The Sales Operations Service Agent fields phone and written inquiries from Brokers/ Agents and their uplines. The Sales Operations Service Agent also works alongside other members of the Sales Operations Mana...

Job Description
ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. If you have the required skill set, education requirements, and experience,...

We're looking for an AI Enablement Specialist to help MeanPug build and deploy AI-powered workflows across the company. Your initial focus will be on our new intake function, specifically building and configuring AI voice agents to handle overflow inbound calls for law firm clients. Over time, this role expands into broader AI initiatives across our agency: internal automations, client-facing t...

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our Shared Services team as a Customer Experience Associate!
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our ...

Job Title: Sales Agent
About Us:
We were founded in 1993 on the simple belief that we can save the world from our competition by solving the insurance industry's most challenging problems with innovative solutions and extraordinary service. We have proven it.
As one of the leading international travel insurance and specialty benefit management companies in the world, we service over 800,000 cus...

ABOUT CLUBREADY
Based in St. Louis, ClubReady is a leader in providing club management software and professional services for the health, fitness, and personal training industry. The solution we provide is the only one that masters the complete fitness community experience, linking owners with staff, staff with customers and customers with all aspects of their club and fitness experience. We a...

Beyond International Group is a dynamic and innovative organization dedicated to delivering exceptional business solutions and customer experiences across a wide range of industries. Our success is built on a commitment to service excellence, operational efficiency, and a people-first culture that values collaboration, integrity, and professional growth.
We believe our employees are our greates...

Skylight is a technology startup building the OS of the family. We make Skylight Calendar, the smart calendar loved by millions of families (plus Wired and the Wirecutter). Our latest product is Calendar 2, which just launched to rave reviews.
Our mission is to connect loved ones by creating the world's simplest products and services that improve family life. Our founders are former venture cap...

The Customer Service Specialist I - Bilingual (Spanish) provides routine customer support across inbound calls, outbound calls, email, web chat, and back-office service functions. This role supports customer satisfaction and service level agreement adherence by completing daily operational tasks, assisting with transaction processing, researching customer issues, documenting interactions, and h...

Salvo Health takes a new approach to help millions of Americans facing chronic health conditions, centered on chronic gut health and metabolic conditions from IBS to obesity. Our patients are assigned a "whole patient" care team and have seven day a week access to app-based care, using Remote Patient Monitoring ("RPM") to bill under the patient's insurance. This is a major step forward to go be...

Customer Support Specialist - Travel Industry (Remote)
Location: Remote - USA Based
Schedule: Flexible | Part-Time or Full-Time Options
About Us:
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You'll represent a trusted brand while helping clients with booking support, inquir...

Travel Support Specialist - (Remote)
Location: Remote - USA Based
Schedule: Flexible | Part-Time or Full-Time Options
About Us:
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You'll represent a trusted brand while helping clients with booking support, inquiries, and travel-re...

Job Summary and Responsibilities
As our Contact Center Workforce Management Specialist, you will be pivotal in optimizing our contact center operations by strategically balancing staffing levels with forecasted customer demand, ensuring exceptional service delivery and operational efficiency.
Every day you will analyze historical data, develop accurate forecasts for call, chat, and email volume...