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Chat bot that is live in 2 languages - customer facing
Review the performance on a heavy basis
Using automation and manual reviews to look at patterns of how the bots preforming across multiple topics
Identify the need to dig deeper on various topics and create a strategy on how to review the customer transcripts and the machine learning (lobbying and deploying) and AI performance
Using the...

An Optimum Technology Business Systems Analyst bridges tech and business, gathering requirements, analyzing data, and working with cross-functional teams to improve systems (like billing, provisioning, network inventory) for better customer experience and operational efficiency. Key duties involve creating documentation, data analysis, troubleshooting, and supporting system implementations or o...

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.
At TTEC Digital, we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee-first process. Our...

Web Chat Sales Supervisor
Job Summary:
As our Web Chat Sales Supervisor, you will lead a team of sales consultants in a fast-paced, performance-driven environment. This role focuses on strengthening sales results, coaching individual performance, maintaining chat quality, and supporting a consistent customer experience. The ideal candidate is an experienced sales leader with strong communicati...

Company Description
Afficiency is a rapidly growing Insurtech startup whose mission is to provide life insurance to everyone on the platforms they already trust. Located in NYC, we design life insurance products that can be purchased entirely digitally and can be easily embedded into distribution platforms or with agents who sell insurance. The company is experiencing rapid growth and is well-f...

Overview
Work From Home in NEW MEXICO!! Jumpstart Your Career with Ibex!
Ibex is where your career journey starts with energy, teamwork, and endless opportunities! Whether you're just starting out or ready for something new, we've got your back with paid training that sets you up for success. Our vibrant team thrives on support, good vibes, and leaders who truly listen. You'll make real connect...

About Us
Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI Agents that autonomously execute work across the full CX lifecycle-from handling customer conversations to supporting frontline teams and optimizing operations.
Each A...

At Vector Security We Think Big, Do the Right Thing, and Make a Difference Every Day! If this is how you like to work, we'd like to invite you to join our Shared Services team as a Customer Experience Associate!
We offer great benefits, a competitive salary, and growth opportunities. We think you'll find what you want here because what we do matters - to us, our customers, and most of all, our ...

Job Title: Sales Agent
About Us:
We were founded in 1993 on the simple belief that we can save the world from our competition by solving the insurance industry's most challenging problems with innovative solutions and extraordinary service. We have proven it.
As one of the leading international travel insurance and specialty benefit management companies in the world, we service over 800,000 cus...

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eGain (NASDAQ: EGAN) is the global leader in AI knowledge management platforms for enterprise customer engagement. Trusted by the world's most customer-centric companies, eGain's platform combines the power of generative AI with structured, curated enterprise knowledge to deliver accurate, consistent, and compliant answers across every customer touchpoint.
eGain has a long-standing OEM pa...

Salary Range $136,000 - $183,000*
Job Description:
WHO WE ARE:
Saks Global is the largest multi-brand luxury retailer in the world, comprising Saks Fifth Avenue, Neiman Marcus, Bergdorf Goodman and Saks OFF 5TH. Powered by our talented colleagues, we are redefining luxury shopping by offering each customer a personalized experience across our store network and e-commerce platforms. Through str...

Customer Support Specialist - Travel Industry (Remote)
Location: Remote - USA Based
Schedule: Flexible | Part-Time or Full-Time Options
About Us:
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You'll represent a trusted brand while helping clients with booking support, inquir...

Hapn builds innovative GPS tracking software for businesses with complex physical operations such as construction, energy, asset rental, professional services, and more. The GPS Tracking category is littered with legacy software providers with outdated technology. Our groundbreaking IoT platform and technology make it simple for business owners and managers to track, protect, and optimize their...

Travel Support Specialist - (Remote)
Location: Remote - USA Based
Schedule: Flexible | Part-Time or Full-Time Options
About Us:
We are a fast-growing, fully remote travel company specializing in unforgettable vacations, cruises, all-inclusive resorts, and adventure experiences across the globe. You'll represent a trusted brand while helping clients with booking support, inquiries, and travel-re...

Overview
Lifeway is seeking a Service Cloud Data Analyst to administer and optimize contact center technology platforms, including Service Cloud Voice, AWS telephony infrastructure, and the Calabrio Workforce Management System. This role sources, analyzes, and interprets data from contact center workforce management and order management systems to identify trends, create forecasts, and provide ...

Remote | Full-Time | B2B SaaS
ABOUT THE COMPANY
Warmly is the AI-native GTM platform that learns your business. Two AI agents - Inbound Agent and TAM Agent - powered by one context graph, deliver full-funnel coverage: de-anonymizing website visitors at the person level, surfacing real-time buying intent, and deploying autonomous agents that engage prospects via chat, email, and ads the moment t...

Our Story
At Alight, we believe a company's success starts with its people. Alight embraces values that come directly from our people - purposeful, human, united and growth-minded - reflecting our inclusive culture and promise that our clients expect. We are passionate about connecting purpose with impact. Alight empowers clients to build a healthier and more financially secure workforce by uni...

About the Role
Role: Full time | Remote - Ohio residents
If you want to start a career where you can showcase your computer and problem-solving skills, this entry-level customer service position is an excellent opportunity!
You don't need to know anything about cars or parts - we'll train you on everything you need to know to succeed.
Pay Transparency
This position starts at $13 per hour.
Wha...

Working at Frontier Airlines
At Frontier, our mission is to Make Every Flight Count. That mission guides how we support our customers, our people and the operation every day.
As a Frontier employee, your work connects to more than a single role. Whether you're supporting flights, helping customers, maintaining aircraft, leading teams or working behind the scenes, you help create a travel exper...

It's truly an exciting time to be a part of Vimo! We are hiring Remote Customer Service Representatives to join our elite teams. Despite everything we are facing in our communities and our country right now, Vimo is coming together as a team, adapting, growing, and hiring. At Vimo there are many opportunities to grow, and we hope to appeal to reliable, dedicated, and self-driven individuals to ...