• Job Description

  Req#: 4024311
  Job Type
  
  Part-time
  
  Description
  
  Remote - Must Reside in Colorado (Denver Metro Area)
  
  Part-Time | $20-$25/hour | 20-30 hours/week with potential to grow to full-time
  
  About Mpathic
  
  Mpathic is America's only consultative Contact Center solutions provider founded on the principle of exclusively merit-based hiring. We recruit for Character, Aptitude, and Experience, in that order. We deliver superlative performance at scale for Customer Support, IT Help Desk, and Sales. https://www.mpathic.com/
  
  About the Role
  
  Mpathic is looking for an Operations & Tax Compliance Coordinator to support our back office team with a focus on mail management, tax operations, and administrative compliance. This is a great opportunity for someone looking to break into or grow within operations, finance, or HR. We have a super awesome & fun team environment in the back office, but make no mistake, this role carries real responsibility. You will handle confidential information, manage multi-state tax reporting, and work across online government and payroll portals. As our business grows, this role may expand to include Canadian tax compliance as well..
  
  Duties & Responsibilities
  • Manage incoming mail - including scanning, uploading, sorting, and routing to appropriate team members or taking required action.
  • Support multi-state tax operations reporting, including maintaining records, filing deadlines, and managing state agency online portals.
  • Assist with year-end tax preparation and reporting in coordination with the operations and finance team.
  • Maintain and organize confidential electronic employee and business files with a high degree of accuracy and discretion.
  • Assist in responding to state agency correspondence, unemployment claims, and employment verifications.
  • Support HR and operations with onboarding, record keeping, and other administrative tasks as assigned.
  • Perform other duties as assigned.
  
  Requirements
  • Must reside in the Denver Metro Area, Colorado.
  • High school diploma required; Associate's or Bachelor's degree in Business Administration, Accounting, Finance, or a related field preferred.
  • High-speed internet with a minimum of 25 Mbps download/upload speed (wired connection strongly preferred)
  • A late-model computer (purchased within the last 3-4 years) running a current, supported operating system (Windows 10/11 or macOS)
  • Functioning webcam and microphone for video conferencing
  • A private, quiet, and dedicated workspace free from interruptions
  • 1-2 years of experience in administrative, operations, tax, or HR support roles; candidates looking to break into the field are encouraged to apply.
  • Familiarity with multi-state tax reporting, government portals, or payroll platforms is a strong plus.
  • Proficiency in Microsoft Office Suite (Excel, Word, Outlook) and Google Workspace; experience with Paylocity or similar HR/payroll software a plus.
  • Tech-savvy and comfortable navigating online portals and learning new systems quickly.
  • Ability to handle confidential and sensitive information with the utmost discretion - this is non-negotiable.
  • Strong organizational and time-management skills with the ability to manage multiple priorities in a fast-paced environment.
  • Excellent verbal and written communication skills.
  • Reliable high-speed internet, a computer with webcam, and a private, quiet workspace.
  • Professional and empathic work attitude.
  • Must be authorized to work in the U.S.A.
  
  Salary Description
  
  $20 to $25 an hour, paid weekly

• About the company

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