• Job Description

  Req#: 569913

  About Us

  Founded in 1937, the Housing Authority of Baltimore City (HABC) has kept the promise of public housing alive. It has done so by maintaining and modernizing its buildings and enriching the lives of its residents through innovative social services, recreational and educational programs, and job training initiatives. What makes HABC successful is the dedication of its employees and its history of strong leadership.

  
  

  Position Summary

  Under general supervision, an employee in this class performs responsible administrative and clerical support work within the Section 8 Housing and Urban Development (HUD) Veterans Affairs Supportive Housing (VASH) Program. Work includes preparing correspondence, maintaining files and records, preparing contract documents, and coordinating the work of clerical staff. Performance of the duties requires excellent clerical skills, sound judgment, and the ability to act independently. Supervision is exercised over subordinate clerical staff.

  All activities must support the Housing Authority of Baltimore City (“HABC” or “Authority”) mission, strategic goals, and objectives.

  
  

  Essential Duties and Responsibilities

  The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

  • Provides administrative support; work includes typing, reading, editing, processing information, and typing correspondence to contractors, legal counsel, consultants, etc.
  • Schedules meetings: answers telephone inquiries; types a variety of letters, forms, memos, and other forms of correspondence; creates, maintains, and updates various spreadsheets.
  • Answers telephone inquiries from the staff, outside organizations, residents, and the general public; directs and expedites all calls and/or complaints to the appropriate parties.
  • Attends meetings as necessary; may compose meeting minutes and type agenda
  • Maintains complex filing systems for correspondence and related materials.
  • Plans, organizes, and maintains the daily routine in the office.
  • Responsible for the correction, verification, sorting, and distribution of files
  • Performs other duties as assigned.

  
  

  Minimum Education, Training, and/or Experience

  High School Diploma and 30 credit hours of college coursework preferred with 2 years of related experience. An equivalent combination of education, training, and experience may be considered.

  
  

  Special Requirements

  • Possession of a valid Maryland driver's license.
  • Must be able to be covered under the Authority's fidelity bond.
  • Must be able to be covered under the Authority's vehicle insurance policy.

  
  

  Other Requirements:

  • Availability to work some evenings and weekends as needed.
  • Successful completion of a prescreening investigation, including verification of employment history and education credentials.
  • A 6-month probationary period applies to this full-time permanent position.

  
  

  Benefits

  We offer a competitive package of employee benefit programs that support recruitment and retention objectives and are designed to meet the diverse and changing needs of our employees. HABC’s comprehensive benefit package includes:

  • Paid Holidays
  • Paid Vacation
  • Medical Insurance
  • Dental Insurance
  • Life Insurance
  • Vision Insurance
  • Pharmacy Coverage
  • Retirement Program

  All new employees are required to receive at least one COVID-19 vaccination shot in a two-shot series or be fully vaccinated before the date of hire.

  
  

  FOR INTERNAL CANDIDATES ONLY: Current HABC employees who are on probation, whether due to initial new hire status (6 months) or promotion (3 months), will have the opportunity to apply for other roles within HABC once their probationary period is completed. This allows time for growth, development, and the demonstration of their skills and commitment, paving the way for new opportunities within the organization.

  If you are currently under the progressive disciplinary process, you may not have the chance to be considered for a promotion (s) within HABC. Please review the Manual of Personnel Policies or the applicable Collective Bargaining Agreement for more information on the disciplinary process.

  
  

  This job posting will remain open until February 13, 2026.

• About the company

  Part of our mission is to improve the housing and quality of life for the people we serve. CUSTOMER SERVICE COLLABORATION COMMUNICATION

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