Thomson Reuters
Agent soutien fiscal / Tax Support Agent
This job is now closed
Job Description
- Req#: JREQ198143
Employer Industry: Legal and Tax Services
Why consider this job opportunity:
- Opportunity for unlimited career growth within a world-class organization
- Flexibility to work remotely for up to 8 weeks per year, including 4 weeks abroad
- Comprehensive benefits package including flexible vacation, mental health days, and wellness resources
- Access to continuous learning and development programs, including LinkedIn Learning
- Inclusive and diverse company culture with a strong commitment to social impact
What to Expect (Job Responsibilities):
- Provide taxation support to clients via phone and email for various tax software
- Utilize active listening skills to manage customer interactions effectively
- Apply company policies to resolve routine customer issues
- Log orders from customers interested in purchasing products
- Participate in software quality control and document frequently asked questions
What is Required (Qualifications):
- Minimum of 1 year of relevant work experience in customer service
- Bachelor’s Degree or equivalent experience
- Strong knowledge of income tax
- Excellent verbal and written communication skills
- Ability to perform well under pressure and manage multiple priorities
How to Stand Out (Preferred Qualifications):
- University degree in taxation, accounting, finance, or related field
- Graduate of the H&R Block tax course
- Familiarity with corporate income tax (T2/CO-17) and/or trust (T3/TP-646)
- Interest in taxation and accounting practices
#TaxSupport #CustomerService #RemoteWork #CareerGrowth #InclusiveWorkplaceAbout the company
Thomson Reuters Corporation (/ˈrɔɪtərz/) is a Canadian multinational media conglomerate.
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