Concentrix - CA
Associate Director, Account Management
This job is now closed
Job Description
- Req#: R1643998
Employer Industry: Technology and Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Flexible work-from-home arrangement available
- Engage with a diverse range of global clients and industries
- Be part of a recognized company with awards for workplace culture and career growth
- Competitive compensation package with potential for bonuses
What to Expect (Job Responsibilities):
- Serve as the primary point of contact for assigned accounts, fostering long-term relationships with key stakeholders
- Develop and execute strategic account plans that align with client objectives and organizational growth targets
- Manage the sales lifecycle for upsell opportunities, from lead generation to proposal development and closure
- Collaborate with internal teams to ensure delivery excellence and alignment on client initiatives
- Maintain and update CRM tools with accurate account data and sales activity
What is Required (Qualifications):
- Proven experience in strategic account management or client-facing roles, ideally within BPO, technology, or enterprise services
- Strong consultative selling and relationship management skills with executive-level stakeholders
- Demonstrated success in managing and growing enterprise accounts and leading commercial negotiations
- Excellent communication skills, both written and verbal, with the ability to influence stakeholders at all levels
- Bachelor’s degree in business, marketing, or a related field; MBA is a plus
How to Stand Out (Preferred Qualifications):
- Experience in Content Moderation, Financial Crime & Compliance, Trust & Safety, or B2B environments
- Proficiency with CRM platforms, preferably Salesforce
- Flexibility to travel approximately 20%
#Technology #AccountManagement #CareerGrowth #RemoteWork #ClientRelationships #ConsultativeSelling
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Concentrix,is a technology-enabled global business services company specializing in customer engagement and improving business performance for some of the world’s best brands.
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