Sitel Group
Bilingual Customer Service Associate
What's your preference?
Job Description
- Req#: 405275
Employer Industry: Customer Experience (CX) Industry
Why consider this job opportunity:
- Salary of $16/hour with additional incentive opportunities
- Flexibility of a seasonal role, with the possibility of transitioning to a permanent position
- Work-from-home arrangement with provided computer equipment
- Comprehensive, hands-on training that is 100% paid
- Internal mobility with 84% of managers promoted from within
- Employee discounts and referral bonuses available
What to Expect (Job Responsibilities):
- Provide basic technical support via phone in both Spanish and English
- Deliver an exceptional customer support experience
- Interact and communicate effectively with a diverse range of customers
- Create memorable and delightful experiences for callers
What is Required (Qualifications):
- Fluent in both Spanish and English, with most calls conducted in English
- Must possess a High School Diploma or GED equivalent
- Minimum age requirement of 18 years
- Must have a hardwired internet connection with specified speed requirements
- A noise/distraction-free home office environment is necessary
How to Stand Out (Preferred Qualifications):
- Previous experience in customer service or technical support
#CustomerExperience #RemoteWork #CareerGrowth #FlexibleSchedule #CustomerSupport
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
At Sitel Group, we redefine the way brands connect with their customers – one experience at a time. With our People First culture, we have a commitment to our associates to allow for tremendous growth across an exciting range or global opportunities, including working from home. In fact, around 93 percent of our non-agent positions are filled by internal talent today. We know our success is due to our diverse, talented and passionate people. Begin your journey today!
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.