Mindlance
BusinessOperations - Care Management Support Coordinator II - J01003
This job is now closed
Job Description
- Req#: 25-78925
Employer Industry: Healthcare Services
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Supportive and collaborative work environment
- Chance to make a positive impact on member satisfaction and care delivery
- Engage with diverse community resources to address Social Determinants of Health (SDOH)
- Work in a role that directly supports members and providers in navigating healthcare services
What to Expect (Job Responsibilities):
- Perform outreach to members via phone to assist with care plan next steps and resources
- Serve as the primary contact for members and providers, addressing inquiries and concerns
- Support member onboarding by sending welcome letters and educational materials
- Document and maintain non-clinical member records in compliance with state regulations
- Connect members to community resources to ensure high-quality care and support
What is Required (Qualifications):
- High School diploma or GED
- 1-2 years of related experience in a healthcare or administrative role
- Ability to explain care plan procedures and protocols
- Strong communication skills for member and provider interactions
- Knowledge of local benefits and resources related to healthcare services
How to Stand Out (Preferred Qualifications):
- Experience in care management or customer service within the healthcare sector
- Familiarity with Social Determinants of Health (SDOH) and community resource navigation
- Proficiency in documenting and maintaining healthcare records
- Strong problem-solving skills to address member inquiries effectively
#HealthcareServices #CareManagement #CustomerSupport #CommunityResources #CareerGrowth
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Mindlance is one of the largest diversity-owned staffing firms in the US . As a recruitment centric talent acquisition company, Mindlance provides Technology, Engineering, Digital / Creative / Marketing, Clinical Research, Scientific, Finance, Professional and Payroll Management staffing services to Global 1000 companies across the US, Canada and India.
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