Remote Jobs

Customer Service Associate


PayCompetitive
LocationFairmont/West Virginia
Employment typeFull-Time
  • Job Description

      Req#: 8a78859f9a5b2fea019a75dd0b4306f3
      Position: Customer Service Associate

      Reports to: Store Manager

      Purpose of Position: We will rely on you to make sure each guest receives prompt and reliable service.

      As a Customer Service Associate you will need to have a strong commitment to teamwork, good communication skills and can adaptable well to change.

      Customer Service Associates are responsible for:
      • Maintaining store to the needs of management while giving excellent customer service to each guest
      • Completing customer transactions by scanning product or manually keying price into register, finalizing sale and collecting payment from customer
      • Ensure compliance with age restricted products such as tobacco, alcohol and lottery
      • Prepare food and beverage in a manner to meet customer expectations while following proper safe food handling procedures
      • Maintain a clean and organized store, register area and backroom
      • Maintain cleanliness outside of the store
      • Ensure all deliveries are made according to company policy
      • Maintain safe/secure environment adhering to company safety methods
      • Properly record time worked
      • Complete daily paperwork/record-keeping


      Education and Experience:
      • High School diploma or equivalent preferred
      • 0-6 months' work experience


      Requirements:
      • Must be at least 16 years of age
      • Must successfully complete company training


      Physical Requirements:
      • Ability to traverse all parts of the location quickly
      • Prolonged periods of standing on a hard surfaced floor
      • Must be able to lift, push and pull up to 25 pounds at a time


      Customer Service Associates will be provided with the following:
      • Training program
      • Opportunity for advancement
      • Pay increases
      • Flexible schedules
      • Annual review/evaluation
      • Employee referral bonus program
      • Company paid life insurance
      • Weekly pay
  • About the company

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