Employer Industry: Customer Service Solutions

Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Work in a collaborative team environment
- Engaging work that supports relationship-building with clients
- Commitment to safety and adherence to OSHA guidelines
- Chance to develop skills in exception processing and freight claims

What to Expect (Job Responsibilities):
- Input sales orders daily with a focus on accuracy, ensuring no more than 2 errors per month
- Set up and maintain standing orders for customers, including holds, releases, and additions
- Process exceptions and handle related tasks such as creating credit memos and filing freight claims
- Attend scheduled meetings and maintain a strong presence in the workplace
- Provide excellent customer service while adhering to company policies and safety standards

What is Required (Qualifications):
- Minimum of 2 years of experience in a relationship-building customer service environment
- High School diploma preferred
- Ability to follow safety guidelines and maintain a record free of serious injuries
- Strong attention to detail and ability to manage stress while meeting deadlines
- Punctuality in clocking in and out for work and lunch, with minimal errors

How to Stand Out (Preferred Qualifications):
- Experience with ERP systems such as Epicor
- Demonstrated dedication to tasks and teamwork
- Motivation to seek growth opportunities and take on more responsibilities
- Self-starter attitude with the ability to perform without outside help

#CustomerService #CareerGrowth #Teamwork #SafetyFirst #ERPSystems

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