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Customer Service Specialist for an Activewear Brand in the US (Home Based Part Time)
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Job Description
- Req#: 147741000077200013
Job Description
• Check and respond to all emails (orders, returns, exchanges, inquiries)
• Respond to Shopify chat messages
• Handle "Where is my order?" requests
• Process returns and exchanges
• Maintain clear and friendly communication with customers
• Keep inbox organized and up to date
Skill Set
• This role is only open to Filipinos permanently residing in the Philippines • Experience in eCommerce • Customer service experience • Strong written English communication • Ability to respond within 24-hour turnaround (on chats/emails) • Organized and able to manage inbox independentlyAbout the company
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