Binance
Customer Service Specialist (Hindi/ English)
This job is now closed
Job Description
- Req#: 0c60bf55-bc22-4d7c-b19f-0455b06043fd
Employer Industry: Cryptocurrency and Blockchain Ecosystem
Why consider this job opportunity:
- Competitive salary and company benefits
- Opportunity for career growth and continuous learning within a dynamic environment
- Work-from-home arrangement (subject to team requirements)
- Collaborate with world-class talent in a user-centric global organization
- Engage in unique, fast-paced projects with autonomy
- Contribute to shaping the future of finance through blockchain technology
What to Expect (Job Responsibilities):
- Handle high volume live chat and online customer support tools
- Provide accurate, valid, and comprehensive information to customers
- Follow established communication procedures, guidelines, and policies
- Manage customer complaints, offering proper solutions and follow-up for resolution
- Document customer requests and support other business units with customer liaison
What is Required (Qualifications):
- Minimum 1 year of experience in customer service, preferably in the finance or e-commerce industry
- College degree or above
- Bilingual proficiency in English and Hindi for effective communication
- Ability to work under pressure with strong communication skills
- Passion for the customer service industry and willingness to work various shifts
How to Stand Out (Preferred Qualifications):
- Previous experience with cross-functional support
- High level of honesty and integrity, with a proactive and meticulous approach
- Positive attitude towards the cryptocurrency industry
#Cryptocurrency #CustomerService #Blockchain #CareerGrowth #RemoteWork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Binance cryptocurrency exchange - We operate the worlds biggest bitcoin exchange and altcoin crypto exchange in the world by volume
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