• Job Description

  Req#: 952682
  Employer Industry: Medical Products Manufacturing
  
  Why consider this job opportunity:
  - Salary range of $19.00 - $21.00 per hour
  - Competitive benefits package, including Paid Time Off and a 401(k) Savings Plan
  - Opportunity for career advancement and growth within the organization
  - Supportive and collaborative work environment focused on customer satisfaction
  - Chance to work in a fast-paced setting that encourages innovative solutions
  
  What to Expect (Job Responsibilities):
  - Resolve customer and sales representative inquiries, explaining product features, providing quotes, and processing orders and returns
  - Handle inbound and outbound communication professionally and courteously
  - Develop a thorough understanding of the employer's products to assist customers effectively
  - Enter and process orders with a high degree of accuracy and manage customer backorders as needed
  - Diagnose product malfunctions and provide recommendations for solutions
  
  What is Required (Qualifications):
  - Prior experience in a customer-facing or call center environment preferred
  - Excellent computer skills; SAP experience is helpful
  - Strong communication and problem-resolution skills
  - Ability to work in a goal-driven and customer-focused environment
  - Upbeat, positive attitude with a professional approach to work
  
  How to Stand Out (Preferred Qualifications):
  - Experience in a fast-paced customer service role
  - Familiarity with medical products or healthcare-related services
  - Proven ability to achieve performance goals and established KPIs
  - Quick learner who can think on their feet and find innovative solutions
  
  #MedicalProducts #CustomerService #CareerOpportunity #CompetitiveBenefits #HealthcareIndustry
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Don’t know about Drive DeVilbiss? We're one of the fastest growing, global distributors and manufacturers of healthcare products; our products our customers in enhancing activities for daily living.

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