Verifiable
Customer Success Manager
This job is now closed
Job Description
- Req#: 9440fcb4-1f62-4332-a84f-58c30cb93b16
Employer Industry: Healthcare Technology
Why consider this job opportunity:
- Salary up to $1M ARR in managed business
- Unlimited PTO for a healthy work-life balance
- Opportunity for career advancement and growth within a rapidly expanding company
- Fully remote work environment, allowing flexibility in your schedule
- Comprehensive health, vision, and dental plans included in the benefits package
- Be a part of a collaborative team that values innovation and employee impact
What to Expect (Job Responsibilities):
- Partner with sales and implementation teams to ensure smooth onboarding and training for clients
- Build and maintain strong relationships with customers, serving as a trusted advisor
- Conduct regular touchpoints and business reviews to align customer goals with product features
- Drive negotiations and collaboration with internal teams to close deals and restructure contracts
- Monitor account health and proactively resolve issues to minimize churn
What is Required (Qualifications):
- Minimum of 3 years of Customer Success experience in a B2B SaaS environment
- Proven experience managing a book of business exceeding $1M ARR
- Strong communication, relationship-building, and problem-solving skills
- Ability to navigate complex client relationships and drive customer retention
- Familiarity with Salesforce CRM and customer success tools
How to Stand Out (Preferred Qualifications):
- Experience in a fast-paced startup environment
- Knowledge of the healthcare industry and its trends
- Proficiency in creating custom reports for client needs
- Ability to contribute to team initiatives for improving company culture
#HealthcareTechnology #CustomerSuccess #RemoteWork #CareerGrowth #StartUpCulture
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
A modern data engine to power healthcare credentialing, licensing, enrollment and provider network management. Built for the new demands of today's healthcare.
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.