• Job Description

  Req#: 2768149
  Employer Industry: E-commerce and Logistics
  
  Why consider this job opportunity:
  - Opportunity for career advancement and growth within the organization
  - Supportive and collaborative work environment
  - Flexible work schedule, including weekends, nights, and holidays
  - Chance to make a positive impact on customer satisfaction and operational efficiency
  - Work in a fast-paced, high-volume environment with significant overtime during peak periods
  
  What to Expect (Job Responsibilities):
  - Deliver outstanding carrier and driver experience/solutions in a contact center environment through problem-solving and effective communication
  - Adhere to schedules and manage workload surges, including working overtime during high-volume periods
  - Utilize internal systems to gather data and support reporting on a daily, weekly, monthly, and quarterly basis
  - Collaborate with cross-functional teams to drive data-driven decisions and communicate insights
  - Provide support to field teams regarding driver assignments and load acceptance
  
  What is Required (Qualifications):
  - Minimum of 1+ years of call center experience
  - 1+ years of experience working with computers and Microsoft Office (including Outlook, Word, and Excel)
  - High school diploma or equivalent
  - Must be able to work 40 hours per week, with flexibility for overtime as required
  - Must be 18 years of age or older
  
  How to Stand Out (Preferred Qualifications):
  - Experience in customer service, transportation, or supply chain environments
  - Strong problem-solving and organizational skills
  - Ability to thrive in a fast-paced and high-volume work environment
  
  #Ecommerce #Logistics #CustomerService #CareerOpportunity #DiversityAndInclusion
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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