• Job Description

  Req#: REQ-4283
  Employer Industry: Educational Technology
  
  Why consider this job opportunity:
  - Opportunity for career advancement and growth within the organization
  - Work remotely from anywhere within the U.S.
  - Collaborative and inclusive work environment that values diverse perspectives
  - Reimbursement to cover costs of setting up your home or remote office
  - Chance to make a positive impact on students and families through education
  
  What to Expect (Job Responsibilities):
  - Proactively recruit prospects using phone, email, and chat to facilitate enrollment
  - Assist families with the application process and provide updates on enrollment status
  - Collect and coordinate post-enrollment data while identifying families needing additional support
  - Maintain accurate records of customer interactions within the CRM
  - Ensure customer satisfaction by anticipating needs and providing timely solutions
  
  What is Required (Qualifications):
  - Minimum 2 years of experience handling customer inquiries, preferably in a remote setting
  - High School Diploma or equivalent; strong customer service and sales background required
  - Proficiency in Microsoft Office Suite, Google Workspace, and CRM systems; Salesforce preferred
  - Excellent communication skills, both written and verbal
  - Ability to multi-task and thrive in a fast-paced environment
  
  How to Stand Out (Preferred Qualifications):
  - Experience in admissions or consultative sales within the EdTech sector
  - Familiarity with online student information systems
  - Strong presentation skills and ability to tailor solutions to customer needs
  
  #EducationalTechnology #RemoteWork #CustomerService #CareerOpportunity #InclusiveCulture
  
  We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
  We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.

• About the company

  Cambium Learning designs and publishes instructional technology for elementary, secondary, and adult students and teachers.

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