Allscripts
Expert Salesforce Business Analyst - Remote
This job is now closed
Job Description
- Req#: 7546492003
Employer Industry: Healthcare Technology Solutions
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Comprehensive compensation and benefits package, including medical, dental, and vision insurance
- Flexible work environment that encourages professional development
- Engage in meaningful projects that enhance customer experience and operational efficiency
- Work within a diverse and inclusive team that values different perspectives
What to Expect (Job Responsibilities):
- Lead requirements gathering and documentation for Salesforce initiatives, including Customer Experience portal and Service Cloud capabilities
- Act as the subject matter expert for Salesforce enhancements, configurations, and integrations
- Collaborate with stakeholders to define scope, priorities, and business challenges
- Translate business needs into actionable technical requirements focused on Salesforce flows, automation, and reporting
- Maintain comprehensive documentation including user stories, process flows, and business rules
What is Required (Qualifications):
- 6+ years of experience as a Business Analyst or Product Analyst, with extensive hands-on Salesforce experience
- Proven experience gathering requirements and successfully implementing a Salesforce Customer Experience portal and Service Cloud functionality
- Strong understanding of Salesforce architecture, standard/custom objects, and platform limitations
- Skilled in Agile methodologies and backlog refinement
- Excellent communication and collaboration skills across technical and non-technical audiences
How to Stand Out (Preferred Qualifications):
- Experience with enterprise tools like Zuora, NetSuite, or Workday
- Familiarity with API integrations, data flows, or light SQL
- Background in SaaS, healthcare, or regulated industries
- Certifications: Salesforce Administrator, Certified Scrum Product Owner, or IIBA CBAP
#HealthcareTechnology #BusinessAnalyst #Salesforce #Agile #CareerOpportunity #DiversityAndInclusion
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Allscripts Healthcare Solutions, Inc. is a publicly traded American company that provides physician practices, hospitals, and other healthcare providers with practice management and electronic health record technology.
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