UFC GYM
Front Desk Attendant
This job is now closed
Job Description
- Req#: 1711870
- Ensures that guests and members are warmly greeted and promptly assisted
- Ensures incoming calls are answered in a professional and efficient manner
- Ensures proper member check-in procedures are followed
- Responds effectively to member questions, requests and concerns and escalates to management immediately if unable to resolve
- Maintains the Maintenance Log, Fitness profiles, telephone inquiries and group fitness reservations
- Immediately reports or escalates to management any unsafe conditions or emergency situations
- Keeps front desk and lobby neat and clean at all times
- Monitors retail goals and ensures club is on track to meet and exceed assigned goals
- Conducts themself in a professional, presentable manner
- Performs cleaning duties at shift end
- Must be energetic and possess a very friendly, outgoing personality and positive attitude
- Possess strong interpersonal and communication skills, including telephone etiquette
- Possess a strong customer service focus, diplomacy and professionalism
- Understands and follows oral and written instructions.
- Able to multi-task and perform tasks with accuracy and attention to detail
- High school diploma or GED required
The Front Desk Attendant is responsible for delivering the Ultimate Service Promise by providing superior customer service to our members and guests. This position is offered for Saturday's and Sunday's from 8am until 3pm with a chance for more hours to follow.ESSENTIAL DUTIES & RESPONSIBILITIES:Front Desk Customer ServiceClub Operations and AdministrationREQUIRED QUALIFICATIONS:Knowledge, skills & abilities:Minimum certifications/educational level:About the company
Train at the caliber of world champions and get in the best shape of your life. No matter your age or athletic ability, you belong here.
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