• Job Description

  Req#: 5011628
  HIRING RATE: $12.10 Hourly

  FULL SALARY RANGE: $12.10 - $17.55 Hourly

  
  

  THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED

  
  The City:

  Join the City of Allen—a vibrant community of over 100,000 residents where strong economic growth, excellent schools, and an exceptional quality of life make it a great place to live, work, and play.

  Our mission is simple: “To achieve excellence in managing community development and city services, continually enhancing the quality of life and public confidence.”

  At the City of Allen, our employees bring the PRIDE values to life:

  • People First– Prioritizing others

  • Respect– Treating everyone with courtesy and dignity

  • Integrity– Serving with honesty and trust

  • Deliver – Following through and exceeding expectations

  • Excel– Driving innovation and continuous improvement

  We do Work that MATTERS! Join a team that serves our community and makes a real impact every day. Learn more about the City of Allen at allentx.gov.

  The Position:
  The purpose of this position is to provide support for the City's fitness facilities. This is accomplished by assisting in the contracting of instructors, booking available times for classes, acquiring substitute instructors when needed, evaluating group classes, and enhancing group programs. Other duties may include providing customer service, responding to member inquiries and questions, and providing administrative support. This position does not provide direction to other employees. The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional , position-specific duties.
  
  

  • Assists in contracting group exercise instructors by participating in the selection of instructors, ensuring professional services agreements are completed and the professional services process is followed, providing training, evaluating contractor class and instructor performance, and addressing instructor deficiencies.
  • Promotes group exercise programs by creating and maintaining the group exercise schedule, tracking and generating reports on class participation and client feedback, monitoring instructors for safety and motivational programming, and subbing for classes when instructors are unavailable.
  • Provides administrative assistance by answering the telephone, answering client and guest questions, and informing class participants of other facility programs and events.

  Work requires broad knowledge in a general professional or technical field. A typical way to obtain the required qualifications would be:

  • High School diploma or equivalent plus two (2) years of group exercise instructor experience

  Other combinations of education and experience may be considered.
  
  C ertification and Other Requirements

  • Safe driving record and Valid Texas Driver’s License

  • Clear criminal background check and pre-employment drug screen

  • First Aid/CPR Certification, or the ability to obtain within ninety (90) days of employment. Certification must remain valid for the duration of employment

  Knowledge of:
  

  • Group fitness programming and industry best practices
  • Instructor contracting procedures and professional services agreements
  • Customer service principles and effective client communication
  • Safety and risk management in fitness class environments
  • Program evaluation methods, performance metrics, and feedback collection
  • Scheduling systems and class management tools
  • City of Allen's PRIDE values and service-oriented mission

  
  Skilled in:
  

  • Coordinating group fitness schedules and securing qualified instructors
  • Monitoring, evaluating, and improving fitness class performance
  • Substituting and leading group exercise classes as needed
  • Communicating professionally with clients, staff, and instructors
  • Managing time effectively while balancing administrative duties
  • Generating reports and tracking class participation data
  • Promoting programs through scheduling, feedback integration, and service excellence

  
  Physical Demands / Work Environment:

  The position is classified as medium and requires the physical ability to perform the essential functions of the role. Reasonable accommodations may be made to enable individuals to perform these functions. Typical physical demands include:
  

  • Ability to stand and walk for long periods.
  • Frequent physical activity including walking, climbing stairs, bending, or kneeling.
  • Ability to lift, push, pull, reach, kneel, crouch, crawl, bend, twist, climb, and balance frequently.
  • Lifting/carrying up to 50 lbs; pushing/pulling as needed.
  • Ability to work varying shifts including evenings and weekends.

  This list is intended to describe the general nature and level of work being performed; it does not address the potential for accommodation.

• About the company

  From humble beginnings around a water station dam along the Houston and Texas Central Railroad line, Allen has developed into a dynamic and diverse community. We're not a small town anymore with nearly 100K residents, but we aren't overgrown either. We...

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