Government of Canada - Western
guest service agent
This job is now closed
Job Description
- Req#: 49147247
- Secondary (high) school graduation certificate
- Hotel, motel, resort
- Register arriving guests and assign rooms
- Resolve complaints and claims
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Provide customer service
- Word processing software
- Spreadsheet
- Fast-paced environment
- Client focus
- Dental plan
- Health care plan
- Other benefits
- Parking available
- Wellness program
About the company
Overview
Languages
English
Education
Experience
Experience an asset
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Responsibilities
Tasks
Experience and specialization
Computer and technology knowledge
Additional information
Work conditions and physical capabilities
Personal suitability
Benefits
Health benefits
Other benefits
Notice
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