• Job Description

  Req#: 863173

  The Cove Restaurant at Hotel Canandaigua is actively searching for an organized, professional, and friendly Host/Hostess to join our Food and Beverage team.

  This could be a Full Time or Part Time position. Expected regular shifts could include Morning/Lunch/Dinner/Late night. Availability needed 7 days a week.

  Canandaigua Finger Lakes Resort, opening Spring 2023, is actively searching for a passionate, organized, and results-driven Host/Hostess to join our team of hospitality professionals in this new build Hilton Tapestry Collection Hotel.

  The destination resort and conference center is situated on the north shore of Canandaigua Lake, providing guests with spectacular southerly waterfront views. The property will feature 109 guest rooms and suites, a destination restaurant with seasonal waterfront patio, outdoor pool and tiki bar, 8,100 square feet of meeting, conference and special event facilities, outdoor tents, a world class 3,500 square foot wellness spa and public dock slips for boaters.

  The resort will also be home to 44 upscale residential condominiums, offering one, two and three-bedroom units on the fourth and fifth floors to be accessed by private elevator entrance. Owners will enjoy personal concierge level services provided by the resort and spa. The condominiums are currently being marketed by Howard Hanna Real Estate.

  Job Summary:

  • Greet, direct, and seat, guests in accordance with company service standards.
  • Manage all reservations, guest wait lists, and rotation of tables, as guided by the F&B Director.
  • Assist Dining Room Attendants and Servers as needed, including busing and cleaning tables, setting tables, and running food.
  • Be thoroughly familiar with menu items, promotions offered, hotel offerings, and related materials.
  • Complete designated side work efficiently and thoroughly. Clean and maintain all working areas and equipment.
  • Assist in resolving any complaints and communicate disgruntled customers to the appropriate supervisor.
  • Other Duties as assigned

  Hay Creek offers an extensive benefit and incentive package, including;

  • Insurance Benefit package, to include Company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness (Full time only)
  • Competitive Salary/Wages
  • Competitive Paid Time Off Structure including Vacation, Sick, Holiday Pay, Jury Duty Leave, and Bereavement Leave (Full Time Only)
  • Standard Annual Performance/Salary Reviews
  • Merit and Cost of Living Adjustments
  • Complimentary Meals Daily
  • Free Parking
  • Employee and Friends & Family Lodging Discounts as low as forty-nine dollars per night at all HCH Properties
  • Employee and Friends & Family discount at Hilton Properties worldwide
  • Discounts at specific property partners (NEIRA, Historic Hotels of America)
  • 50% Discount when Dining at any HCH Property
  • Industry Discounts through Working Advantage (Entertainment Tickets, Hotels, Rental Cars, Outdoor Activities, Restaurants, etc.)
  • Discounts at each of our Spas, Golf Courses, Fitness rooms/programs and other featured amenities
  • Supportive, open-door policy work environment
  • Work Culture that is fun, energetic and motivating
  • Employee Recognition Program - 'Delight and Surprise Dollars'
  • Accelerated Career Advancement to include professional enrichment, conferences & classes, and manager in training programs.

• About the company

  Your ideal vacation awaits at one of our boutique hotels. Hay Creek manages historic hotels in some of the most unique and picturesque US destinations.

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