• Job Description

  Req#: 568146
  Description
  
  Do you love talking to people and selling something you believe in? We're growing our team and looking for a driven inside sales representative ready to take the next step in their career. You'll work on persuading callers to move forward with solving their legal problems. You will work with prospective new clients via telephone and email. If you're looking to help people change their lives by solving their family problems, start your application today!
  
  Responsibilities
  • Listen to callers and understand their concerns. Help direct them to our company for next steps and solutions.
  • Show up to work on time each day with little to no absences. Near-perfect attendance is required for this role.
  • Respond to incoming calls quickly, minimizing caller wait time
  • Build rapport with prospects and schedule prospects to meet with staff
  • Complete intake forms on all callers so that the company has the data it needs to help prospective new clients
  • Type information into the computer system as you are meeting with the prospect. We do not write down information and type it later. Everything must be typed in real time.
  • Maintain prospect confidentiality and privacy.
  • Actively listen to sensitive information and sad situations with empathy and compassion, encouraging the prospect to move forward and change their situation
  • Close sales with prospects
  • Overcome objections
  • Focus on each call and each caller. Customize the client's needs and understand the client's goals.
  • Communicate with prospects via email, phone calls or other forms of communication to convert them into qualified leads and funnel them to the sales pipeline
  • Maintain the client database to make sure the sales team can access current information on all leads
  
  Qualifications
  • Superior verbal communication skills. Able to convey information with clarity. Skilled at sharing information and asking information-seeking questions.
  • Excellent writing and spelling in English. You will complete forms and must be able to accurately type as you are talking with the prospective new client.
  • Typing 50 words per minute or greater with high accuracy.
  • Follow directions. We are a process/procedure-oriented company. We hire team members who work well with systems and follow procedures.
  • Apply logic, deduction, and strong common sense. Ability to learn from prior situations and apply lessons to similar cases.
  • Problem-solving and critical thinking.
  • Honest, trustworthy, and loyal.
  • Desire to help others solve problems and make positive changes in their lives.
  • Likability - You must have the ability to build rapport. You must be able to connect with other humans and demonstrate the ability to build trust and confidence.
  • Proven track record of at least 2 years of experience in a sales position or related field
  • Great time management, interpersonal, and communication skills, both written and verbal
  • Working knowledge of the sales process and CRM software

• About the company

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