• Job Description

  Req#: 4077

  About Nevro

  Nevro (NYSE: NVRO) is a global medical device company headquartered in Redwood City, California. We are focused on delivering comprehensive, life-changing solutions that continue to set the standard for enduring patient outcomes in chronic pain treatment. The company started with a simple mission to help more patients suffering from debilitating pain and developed its proprietary 10 kHz Therapy™, an evidence-based, non-pharmacologic innovation that has impacted the lives of more than 100,000 patients globally.

  Nevro’s comprehensive HFX™ spinal cord stimulation (SCS) platform includes a Senza SCS system and support services for the treatment of chronic trunk and limb pain and painful diabetic neuropathy. Senza®, Senza II®, Senza Omnia™, and Senza HFX iQ™ are the only SCS systems that deliver Nevro's proprietary 10 kHz Therapy. HFX iQ, Nevro’s latest innovation, is the first and only SCS System that uses Artificial Intelligence to optimize and maintain pain relief using each patient's response1.Nevro’s unique support services provide every patient with an HFX Coach™ throughout their pain relief journey and every physician with HFX Cloud™ insights for enhanced patient and practice management.

  Job Summary & Responsibilities

  The QA Compliance Intern shall work cross-functionally to review events and complaints as set forth by the FDA and other regulatory agencies and internal processes and procedures. Task requires internal and external follow-up to assure complete and accurate event files, complaint detail, and product performance information. Intern may also be asked to help with initial failure analysis of complaints based on experience. Supports systems and processes that Post Market Quality (PMQ) requires to manage complaints, regulatory reporting and other related activities like trending and presentation of data to cross functional teams.

  • Ensures complaint investigations are adequate, accurate, detailed and timely
  • Perform failure analysis of returned devices and troubleshoot electronic components.
  • Able to work in a regulated environment in accordance with internal operating procedures and external standards and regulations.
  • Perform tasks to obtain adequate information to ensure proper documentation and closure of each complaint.
  • Learns to perform data analysis of complaint data, and to present it to management and cross functional teams.
  • Understands the complaint handling process and it’s overall interactions with other systems and departments, and suggests changes or improvements as a part of the internship.

  Role Requirements

  • Working towards an M.S. or B.S. in technical or science degree. Preferably Electrical/Electronic Engineering

  Skills and Knowledge

  • Have at least one year completed as part of technical or science degree.
  • Preferable candidates have 2-3 years completed.
  • Completed at least 2 lab classes (preferred)
  • Excellent written and oral communication skills along with good presentation and technical writing and be able to work in a team environment or independently
  • Working knowledge of Microsoft Office applications including Word and PowerPoint
  • Ability to understand data and use of it to provide information to stakeholders.

  Target Pay Range

  $20.00 to $25.00 - the final starting salary offer to the successful candidate will be determined by evaluating several factors, such as education, experience, knowledge, skills, internal equity, alignment with market data, and geography. *Nevro is a multi-state employer, so the target pay range may increase or decrease depending on the city/state.

  Full-time Nevro team members enjoy a full suite of additional benefits such as market-leading medical, dental, and vision benefits, 401k matching, ample vacation time, pre-tax savings perks, tuition reimbursement, Employee Stock Purchase Plan (ESPP), short and/or long-term incentive opportunities, recognition awards, volunteer time off, and several employee resource groups that focus on supporting our Wellness, Leadership Development, and Diversity and Inclusion.”

  EEO Statement

  Nevro offers equal employment opportunity, regardless of race, color, creed, religion, national origin, marital or family status, sex, sexual orientation, gender expression (including religious dress and grooming practices), gender (including pregnancy, childbirth or medical condition related to pregnancy or childbirth), physical or mental condition, protected veteran status, disability, age or other characteristics protected by laws.

• About the company

  Nevro is a global medical device company focused on delivering innovation to improve the quality of life for patients suffering from debilitating chronic pain.

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