Amazon

IT Support Engineer I - Afterhours (AOM), One Medical IT Support


Pay$47700.00 / year
LocationRemote
Employment typeFull-Time
  • Job Description

      Req#: 3141306
      Employer Industry: Healthcare Technology

      Why consider this job opportunity:
      - Salary up to $103,000/year based on geographic market
      - Opportunity for career advancement and growth within the organization
      - Flexible shifts, including after-hours, weekends, and holidays
      - Supportive and collaborative work environment with a mission-driven team
      - Comprehensive benefits package including medical, financial, and other perks

      What to Expect (Job Responsibilities):
      - Deliver exceptional IT support to internal users across a nationwide network of medical offices
      - Serve as the first point of contact for support requests, documenting calls and resolutions
      - Respond to and troubleshoot IT requests via phone, chat, and ticketing system
      - Install and configure hardware/software across various operating systems
      - Ensure compliance with security standards and HIPAA regulations

      What is Required (Qualifications):
      - Minimum of 1 year of experience with Windows Server technologies (AD, DFS, Print Services, SCCM)
      - At least 2 years of troubleshooting experience in a multi-user, high-availability environment
      - 2+ years of PC repair, troubleshooting, and deployment experience
      - 1+ years of IT client, server, and network service delivery experience
      - High school diploma or equivalent

      How to Stand Out (Preferred Qualifications):
      - Experience supporting video conference and teleconference equipment
      - 2+ years of experience in a corporate network environment
      - Familiarity with networking concepts such as DNS, DHCP, and TCP/IP

      #HealthcareTechnology #ITSupport #CareerOpportunity #FlexibleShifts #HealthcareInnovation

      "We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."
  • About the company

      Amazon.com, Inc. is an American multinational technology company based in Seattle, Washington, which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. It is one of the Big Five companies in the U.S. information technology industry, along with Google, Apple, Microsoft, and Facebook. The company has been referred to as "one of the most influential economic and cultural forces in the world", as well as the world's most valuable brand.

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