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Job Description
- Req#: 47039
Employer Industry: Business Process Outsourcing (BPO)
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Chance to work with a leading company in the BPO industry
- Supportive and collaborative work environment
- Flexible work arrangements available
- Competitive salary and benefits package
What to Expect (Job Responsibilities):
- Provide exceptional customer service to clients and customers
- Manage and resolve customer inquiries and concerns effectively
- Maintain accurate records of interactions and transactions
- Collaborate with team members to enhance service delivery
- Participate in training and development programs to improve skills
What is Required (Qualifications):
- Minimum of 1 year of experience in a customer service role
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
- Proficiency in using computer systems and software
- High school diploma or equivalent
How to Stand Out (Preferred Qualifications):
- Previous experience in the BPO industry
- Bilingual skills are a plus
- Familiarity with customer service software and tools
- Strong problem-solving abilities
- Experience in a team-oriented environment
#BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #Teamwork
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We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.About the company
Mass Markets was founded in September 2015 by Anthony Marlowe after MCI, LC, a wholly owned Iowa City Capital Partners, LC Company acquired TMone, LLC. The company, headquartered in Iowa City, Iowa, is a Business Process Outsourcing (BPO) call center f...