Mass Markets

Licensed Health Insurance Specialist

New

PayCompetitive
LocationRemote
Employment typeOther

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  • Job Description

      Req#: 47039
      Employer Industry: Business Process Outsourcing (BPO)

      Why consider this job opportunity:
      - Opportunity for career advancement and growth within the organization
      - Chance to work with a leading company in the BPO industry
      - Supportive and collaborative work environment
      - Flexible work arrangements available
      - Competitive salary and benefits package

      What to Expect (Job Responsibilities):
      - Provide exceptional customer service to clients and customers
      - Manage and resolve customer inquiries and concerns effectively
      - Maintain accurate records of interactions and transactions
      - Collaborate with team members to enhance service delivery
      - Participate in training and development programs to improve skills

      What is Required (Qualifications):
      - Minimum of 1 year of experience in a customer service role
      - Strong communication and interpersonal skills
      - Ability to work in a fast-paced environment
      - Proficiency in using computer systems and software
      - High school diploma or equivalent

      How to Stand Out (Preferred Qualifications):
      - Previous experience in the BPO industry
      - Bilingual skills are a plus
      - Familiarity with customer service software and tools
      - Strong problem-solving abilities
      - Experience in a team-oriented environment

      #BusinessProcessOutsourcing #CustomerService #CareerOpportunity #CompetitivePay #Teamwork

      We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
  • About the company

      Mass Markets was founded in September 2015 by Anthony Marlowe after MCI, LC, a wholly owned Iowa City Capital Partners, LC Company acquired TMone, LLC. The company, headquartered in Iowa City, Iowa, is a Business Process Outsourcing (BPO) call center f...