Remote Jobs
Manager, Post-Sales Solution Architecture
What's your preference?
Job Description
- Req#: s8FjmKyylXbd
Employer Industry: AI-Powered Content Operations
Why consider this job opportunity:
- Opportunity for career advancement and growth within the organization
- Positive, flexible, and trust-based work environment that encourages long-term professional and personal growth
- Comprehensive health plans and perks
- Competitive stock options program and location-based salary
- Work with a highly-skilled, inspiring, and supportive team
- Chance to influence product direction through customer insights and feedback
What to Expect (Job Responsibilities):
- Lead a post-sales Solution Architecture team to help enterprise customers realize deep, lasting value from the employer's offerings
- Oversee implementations, build relationships with customer stakeholders, and navigate complex situations
- Coach Solution Architects on conducting value-oriented engagements and identifying risks
- Evolve core post-sales processes including onboarding, implementation reviews, and health monitoring
- Collaborate with Sales, Product, and R&D to ensure customer feedback shapes roadmap priorities
What is Required (Qualifications):
- 5+ years of experience in solution architecture or technical customer-facing roles
- 2+ years managing customer-facing, technical teams
- Experience leading technical individual contributors in a high-growth environment, ideally with developer-facing or platform products
- Strong technical foundation with comfort discussing APIs, data models, and integrations
- Proven track record of driving customer retention and expansion through coaching and process design
How to Stand Out (Preferred Qualifications):
- Experience with headless CMS, headless ecommerce, or developer-focused SaaS
- Familiarity with content workflows, editorial tooling, or digital experience stacks
- Experience influencing product direction through post-sales customer insights
#AIContentOperations #CustomerSuccess #CareerGrowth #FlexibleWork #DiversityAndInclusion
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.