• Job Description

  Req#: R205283

  About the Role

  We are seeking an experienced Project / Program Manager to lead complex, large-scale technical initiatives from conception through successful delivery. The ideal candidate will have a strong background in technical program management, exceptional leadership skills, and a passion for driving agile practices and continuous improvement across cross-functional teams.

  What You'll Do

  • Lead and manage complex technical projects and programs from initiation to completion
  • Develop comprehensive project plans, including scope, objectives, timelines, milestones, and resource allocation
  • Coordinate and allocate resources efficiently to ensure project teams are well supported
  • Identify, assess, and mitigate project risks while proactively managing dependencies
  • Oversee project quality standards through structured testing and validation processes
  • Generate and maintain project forecasts within project management systems, including tracking actuals and analyzing resource needs
  • Facilitate quarterly planning processes and coordinate cross-team strategic planning and dependency management
  • Manage vendors, including selection, performance oversight, and relationship management
  • Drive continuous improvement in project management processes, tools, and methodologies
  • Resolve impediments and provide clear, effective status reporting at multiple organizational levels
  • Enable cross-team collaboration to support continuous integration and delivery
  • Ensure alignment and synchronization of multiple agile teams toward shared program goals

  Who You Are

  Required Qualifications & Experience

  • Proven experience as a Project Manager or Program Manager delivering complex, large-scale technical projects
  • Strong background in Technical Program Management
  • Demonstrated leadership experience managing cross-functional teams and stakeholder expectations
  • Expertise in risk management and issue resolution
  • Strong experience with resource planning, forecasting, and capacity management
  • Hands-on experience with project management tools such as JIRA and Smartsheet
  • Proven experience with vendor management and selection

  Skills & Competencies

  • Strong advocate for Agile principles with hands-on experience promoting agile methodologies
  • Excellent communication, facilitation, and stakeholder management skills
  • Strong analytical and problem-solving abilities
  • Ability to manage multiple priorities in a fast-paced environment
  • Collaborative mindset with a focus on continuous improvement

  Governance, Security & Compliance

  • Ensure all Product Teams comply with internal security guidelines
  • Conduct regular audits and assessments to monitor vulnerabilities and ensure reduction.
  • Act as a liaison between engineering teams and security stakeholders.

  • Bachelor’s/Master’s Degree in Tech, Business Administration, or related field.
  • 5+ years of progressive leadership experience in Project Program Management.
  • Strong analytical, communication, and project management skills.

• About the company

  Gap Inc. is the largest specialty retailer in the United States, and is 3rd in total international locations, behind Inditex Group and H&M. As of September 2008, the company has approximately 135,000 employees and operates 3,727 stores worldwide, of which 2,406 are located in the U.S.

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