Inizio Engage
Medical Information Specialist II
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Job Description
- Req#: JR34741
Employer Industry: Biotechnology
Why consider this job opportunity:
- Competitive compensation
- Excellent benefits package including accrued time off, medical, dental, vision, 401k, disability & life insurance, and paid maternity and paternity leave
- Employee discounts and exclusive promotions
- Recognition programs, contests, and company-wide awards
- Collaborative and supportive work culture; recognized as a Best Place to Work in BioPharma (2022, 2023, & 2024)
- Certified Great Place to Work (2022, 2023, 2025)
What to Expect (Job Responsibilities):
- Provide virtual or telephonic support to clients, engaging in clinical dialogue with customers, patients, and healthcare professionals
- Document all Medical Information Requests, Adverse Events, and Product Quality Complaints in compliance with guidelines and regulations
- Conduct compliance calls with volunteers enrolled in clinical research trials
- Provide patient support for those enrolled in Patient Support Programs
- Maintain quality and productivity standards while adhering to program scripts and guidelines
What is Required (Qualifications):
- Current US healthcare professional license: RN
- Excellent verbal, written, and listening communication skills
- Competency with computer keyboard and mouse
- Ability to join frequent meetings and calls without disruption
- Strong organizational skills and ability to work independently or in a group setting
How to Stand Out (Preferred Qualifications):
- Experience in a call center environment
- Knowledge of medical terminology
- Ability to manage multiple projects simultaneously
- Background in patient support programs or healthcare communication
#Biotechnology #PatientSupport #CareerOpportunity #CompetitiveBenefits #GreatPlaceToWork
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