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Member Experience Specialist


PayCompetitive
LocationMountain Home/Idaho
Employment typeOther

This job is now closed

  • Job Description

      Req#: J0M59560671
      Employer Industry: Financial Services

      Why Consider this Job Opportunity:
      - Excellent compensation package
      - Opportunity for career advancement and growth within the organization
      - Up to $2,300 in tuition reimbursement per semester
      - Childcare reimbursement up to $100 per child per month
      - 8% employer matching dollar-for-dollar 401(k) program after Year One
      - Supportive and collaborative work environment

      What to Expect (Job Responsibilities):
      - Identify improvements across the credit union based on survey responses and branch/department visits
      - Maintain effective communication with all credit union team members to ensure coordination and exchange of information for product development and enhancement
      - Build and communicate reports that effectively measure service initiatives based on member responses
      - Train Pioneer team members on using the survey reporting system and ensure management understands the metrics used
      - Perform other job-related duties as assigned

      What is Required (Qualifications):
      - Minimum of three years of similar or related experience
      - Equivalent to a college degree (BS or BA in a relevant field)
      - Experience with automated data processing systems including PC software programs and mainframe system
      - Strong computer skills in Excel, PowerPoint, and general database management
      - Must demonstrate strong verbal and written communication

      How to Stand Out (Preferred Qualifications):
      - 0-2 years of experience as a Member Experience Specialist in a financial institution

      #FinancialServices #MemberExperience #CareerOpportunity #CompetitivePay #TuitionReimbursement

      At Talentify, we prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.
      Talentify is not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.
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