Remote Jobs

Merchant Support Specialist

5 days ago

Pay$30.00 - $35.00 / hour
LocationHouston/Texas
Employment typeOther
  • Job Description

      Req#: 315146
      Payment Operations Specialist

      Input 1 is looking for a Payment Operations Specialist to support daily payment operations and merchant onboarding for our growing fintech team.

      Please watch this video prepared by the hiring manager, Tina Hecteman, to get a better idea of the role: Hiring Manager Video

      What to know before applying:
      • We are seeking individuals with 3 - 5 years of experience in payment operations, underwriting or risk monitoring.
      • Pay: $30 - $35/per hour.
      • Schedule: Monday through Friday 7:30AM - 4PM Pacific Standard Time.
      • Equipment: We do not provide equipment.


      Key Responsibilities:
      • Manage merchant onboarding and inquiries
      • Monitor transactions, handle chargebacks, resolve discrepancies
      • Assist with compliance (KYC/AML), risk reporting, and process updates
      • Collaborate with internal teams for smooth operations


      Qualifications:
      • 3 - 5 years of experience in payment operations, underwriting, or risk monitoring
      • Bachelor's in Finance, Business, or related field preferred
      • Experience with ACH, chargebacks, Know Your Customer (KYC)/Anti-Money Laundering (AML)
      • Strong communication and Excel skills


      We value integrity, flexibility, and a collaborative approach. Apply now to join our innovative team!

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  • About the company

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