• Job Description

  Req#: C9267-26-0360?language=en&page=40&sort=publicationDateDesc

  Job summary

  Are you looking for a challenging and rewarding role where you will be part of a busy and supportive team?

  Would you like to be part of a team that puts staff wellbeing and patient care at the heart of everything they do? If so, the Buckinghamshire Talking Therapies for anxiety and depression service has a great opportunity for you!

  We're recruiting a part-timeadministratorto joinBuckinghamshire Talking Therapies. The role is a fixed term contract of 12 months.

  Main duties of the job

  Our administrators are a vital part of our team, with a large number of clients across the county we literally couldn't provide high quality care without them; and that's where you come in. If you have good keyboard, administration and computer skills along with a good telephone manner and enjoy liaising between team members and clients in a busy environment, then this is the opportunity for you.

  As a valued team member we will support you to develop your skills and knowledge, there will be opportunities for you to obtain further qualifications as well as your yearly appraisal review.

  If you enjoy working in a fast paced environment, have a flexible approach and the ability to adapt to changing priorities, this role is an excellent opportunity to develop your skills within a fast moving and supportive environment.

  About us

  Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the "candidate guide to making an application" and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

  As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people's homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: "Outstanding care delivered by an outstanding team"

  Our values are: "Caring, safe and excellent"

  We offer a wide range of benefits designed to support your career and wellbeing. These include:

  o Excellent opportunities for career progressiono Access to tailored individual and Trust wide learning and developmento 27 days annual leave, plus bank holidays, rising to 33 days with continuous serviceo NHS Discount across a wide range of shops, restaurants and retailerso Competitive pension schemeo Lease car schemeo Cycle to work schemeo Employee Assistance Programmeo Mental Health First Aiderso Staff accommodation (please note waiting lists apply)o Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

  Details

  Date posted

  27 March 2026

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £24,937 to £26,598 a year per annum | pro-rata

  Contract

  Fixed term

  Duration

  12 months

  Working pattern

  Full-time

  Reference number

  267-BM7838681

  Job locations

  2nd Floor Prospect House

  Crendon Street

  High Wycombe

  HP13 6LA

  
  

  Job description

  Job responsibilities

  We are a nationally recognized, high-performing, and innovative service. Visit our website (oxfordhealth.nhs.uk/bucks-talking-therapies/) to find out how we support over 12,000 adults to manage their common mental health difficulties.

  Staff wellbeing is a top priority - We have a very active, award winning, in- service wellbeing team and take a pride in our supportive, collaborative, and productive culture.

  The Trust hosts the Oxford Institute of Clinical Psychology Training and Research and the Oxford Cognitive Therapy Centre. Buckinghamshire Talking Therapies is actively involved in research, and the service benefits from being a member of the Oxford Academic Health Science Network Anxiety and Depression Network led by Professor David Clark.

  Buckinghamshire Talking Therapies have bases located within Aylesbury and High Wycombe, and we use additional clinic space around the county. Ability and willingness to travel for work purposes is essential.

  We expect our staff to share and demonstrate our values and be caring, safe and excellent in everything we do, constantly striving to improve the quality of care we provide and the experience that patients can expect.

  For further information, please read the attached Job Description and Person Specification.

  We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

  Job description

  Job responsibilities

  We are a nationally recognized, high-performing, and innovative service. Visit our website (oxfordhealth.nhs.uk/bucks-talking-therapies/) to find out how we support over 12,000 adults to manage their common mental health difficulties.

  Staff wellbeing is a top priority - We have a very active, award winning, in- service wellbeing team and take a pride in our supportive, collaborative, and productive culture.

  The Trust hosts the Oxford Institute of Clinical Psychology Training and Research and the Oxford Cognitive Therapy Centre. Buckinghamshire Talking Therapies is actively involved in research, and the service benefits from being a member of the Oxford Academic Health Science Network Anxiety and Depression Network led by Professor David Clark.

  Buckinghamshire Talking Therapies have bases located within Aylesbury and High Wycombe, and we use additional clinic space around the county. Ability and willingness to travel for work purposes is essential.

  We expect our staff to share and demonstrate our values and be caring, safe and excellent in everything we do, constantly striving to improve the quality of care we provide and the experience that patients can expect.

  For further information, please read the attached Job Description and Person Specification.

  We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

  Person Specification

  Experience

  Essential

  • Proven experience of working in an administrative role
  • Proven experience of dealing with the public in a polite and effective manner
  • Proven experience of working within a team

  Desirable

  • Experience of working in a healthcare environment
  • Experience analysing data and interpreting information
  • Experience of using clinical systems such as RIO and PCMIS

  Skills

  Essential

  • Ability to "type and talk" in order to take referral information and process referrals accurately and efficiently
  • Ability to use Office computer programs including Excel, Word and Outlook
  • Ability to communicate with all levels of staff in a confident and effective way
  • Ability to produce good quality written communication
  • Organisational skills/managing diary systems and tracking information
  • Attention to detail
  • Excellent telephone manner and professional approach

  Desirable

  • Desire to attend courses relating to role as appropriate

  Education

  Essential

  • 'A' Level/ relevant NVQ III standard or equivalent/previous experience in an Administration Assistant role

  Person Specification

  Experience

  Essential

  • Proven experience of working in an administrative role
  • Proven experience of dealing with the public in a polite and effective manner
  • Proven experience of working within a team

  Desirable

  • Experience of working in a healthcare environment
  • Experience analysing data and interpreting information
  • Experience of using clinical systems such as RIO and PCMIS

  Skills

  Essential

  • Ability to "type and talk" in order to take referral information and process referrals accurately and efficiently
  • Ability to use Office computer programs including Excel, Word and Outlook
  • Ability to communicate with all levels of staff in a confident and effective way
  • Ability to produce good quality written communication
  • Organisational skills/managing diary systems and tracking information
  • Attention to detail
  • Excellent telephone manner and professional approach

  Desirable

  • Desire to attend courses relating to role as appropriate

  Education

  Essential

  • 'A' Level/ relevant NVQ III standard or equivalent/previous experience in an Administration Assistant role

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Employer details

  Employer name

  Oxford Health NHS Trust

  Address

  2nd Floor Prospect House

  Crendon Street

  High Wycombe

  HP13 6LA

  
  

  Employer's website

  https://www.oxfordhealth.nhs.uk (Opens in a new tab)

  Employer details

  Employer name

  Oxford Health NHS Trust

  Address

  2nd Floor Prospect House

  Crendon Street

  High Wycombe

  HP13 6LA

  
  

  Employer's website

  https://www.oxfordhealth.nhs.uk (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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