• Job Description

  Req#: 6423
  About the Role
  
  Role: Part time | Remote - Ohio residents
  
  Interested in travel and culture? Keep up with current events? Love building personal relationships with customers?
  
  Become a remote Travel Reservation Specialist at Morley and apply your interests every day!
  
  This posting is for a part-time position.
  
  In this unique role, you'll work directly with one of the world's most respected travel organizations to build world-class travel experiences, serving as customers' personal guide.
  
  What You'll Do
  
  • Recommend trips and excursions based on customer interest
  • Answer questions
  • Book reservations for unforgettable cultural and educational experiences across the globe
  • Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, emails and other communications as needed) while keeping a positive and upbeat attitude
  
  
  Questions Before You Apply?
  
  Live chat with a Morley Talent Acquisition (TA) Specialist: careers.morleycompanies.com
  
  • TA chat hours:
    • M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time
    • Closed on some holidays
  • TA will respond to after-hours questions the next business day
  
  
  Skills for Success
  
  Required Skills
  
  • Excellent written and verbal communication skills
  • Knowledge of geography and current global events
  
  
  Eligibility Requirements
  
  • High school diploma or equivalent
  • Two or more years of sales or customer service experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)
  • Able to work 20 hours per week, scheduled within the following hours of operation:
    • Monday through Friday
      • Preferred shift: 1 p.m. - 6 p.m. Eastern time / 12 p.m. - 5 p.m. Central time / 11 a.m. - 4 p.m. Mountain time / 10 a.m. - 3 p.m. Pacific time
      • Center's hours: 9 a.m. to 6 p.m. Eastern time / 8 a.m. to 5 p.m. Central time / 7 a.m. to 4 p.m. Mountain time / 6 a.m. to 3 p.m. Pacific time
    • No nights or weekends!
  • Must be able to stick to the schedule reliably, as some queues are time sensitive
  
  
  Nice to Have
  
  • College degree in a relevant field, including communications, hospitality or education
  • Working knowledge of Salesforce
  
  
  Remote Work Requirements
  
  • Ohio resident
  • Secluded and distraction-free work environment
  • Required internet setup:
    • High-speed internet delivered through a wired provider (cable or fiber)
    • Computer must be physically connected to your modem / router using an Ethernet cable
    • Wireless, 5G and satellite connections are not supported
  
  
  Why Join Our Morley Family
  
  About Morley
  
  Our mission is to deliver extraordinary experiences.
  
  We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) - for our associates and for the world-leading companies that partner with us.
  
  We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
  
  As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact talentacquisition@morleynet.com.
  
  Thank you for your interest in Morley.
  
  Notices
  
  • Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: https://mrly.info/bau and your right to work: https://mrly.info/7wo
  • Click here to view Morley's CCPA Notice for applicants in California: https://info.morleynet.com/ccpa
  • Click here to view Morley's privacy policy: https://info.morleynet.com/morley-privacy-policy

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