• Job Description

  Req#: C9294-26-0048?language=en&page=94&sort=publicationDateDesc

  Job summary

  We are seeking dynamic and dedicated Peer Support Workers to join our Acute and Urgent Care wards, with roles available on our new Maple Ward and across established AUC wards. You will be joining an experienced and supportive peer workforce, with a Peer Lead and Advanced Peer Support Practitioner on hand to help you strengthen your peer practice, build confidence and ensure positive outcomes for the people we serve.

  Roles range from two days per week to full-time, and include evenings and weekends following induction.

  Maple Ward is an innovative short-stay mixed-gender psychiatric ward operating on a maximum 28-day admission model. The team makes use of robust gatekeeping, Red to Green discharge facilitation and close partnership with Home Treatment Teams to support admission prevention and earlier supported discharge.

  As a Peer Support Worker, you will use your own lived experience of mental health challenges and recovery in a safe, intentional and boundaried way. You will offer hope, build connection and empower people to take an active role in their care during a period that can feel overwhelming or uncertain.

  Career Progression pathways and development opportunities

  Clear progression pathways include Senior Peer Support Worker (Band 4) and options to explore peer leadership or specialist roles aligned to your interests and the needs of our wards.

  Main duties of the job

  • Provide peer-led support that promotes personal recovery, resilience and self-advocacy.
  • Support individuals to develop crisis plans, recovery plans and advanced directives.
  • Facilitate and co-facilitate peer-led groups and structured activities on the ward.
  • Support engagement in ward rounds, community meetings and daily planning.
  • Offer debriefs following restrictive interventions, contributing to trauma-informed practice.
  • Signpost individuals to community resources, peer support and wellbeing opportunities.
  • Maintain accurate notes and comply with safeguarding, confidentiality and health and safety policies.
  • Work collaboratively within the MDT and escalate concerns appropriately.
  • Contribute to audits, service improvement work and peer support initiatives across the Trust.

  Agile and flexible working

  We offer flexible working conversations at interview. Posts are ward-based and rostered, with shifts that may include evenings and weekends following induction. Opportunities for part-time (from 0.4 WTE) through to full-time (1.0 WTE) are available.

  About us

  We are Proud to Belong at South West London and St George's Mental Health NHS Trust.

  We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as 'good' - we aspire to be 'outstanding'.

  This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services.

  We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

  We offer flexible working, career development and a variety ofbenefits to enable a positive, welcoming environment in which our people and their careers can thrive.

  About our locations:

  Springfield University Hospital, Tooting

  Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are coming soon. Close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.

  Details

  Date posted

  28 January 2026

  Pay scheme

  Agenda for change

  Band

  Band 3

  Salary

  £12,218 to £12,882 a year per annum inclusive of Inner London HCAs

  Contract

  Permanent

  Working pattern

  Part-time

  Reference number

  294-AAUC-7768910-PC

  Job locations

  Springfield Hospital

  Tooting

  SW17 7DJ

  
  

  Job description

  Job responsibilities

  • Use your lived experience to build authentic, trusting relationships that support recovery.
  • Offer emotional and practical support during crisis, helping people navigate the ward environment.
  • Model selfmanagement, resilience and hope.
  • Support people to prepare for and participate in ward rounds and care planning.
  • Facilitate peerled spaces that promote connection, shared learning and empowerment.
  • Share lived experience insights within the MDT to enhance understanding and care planning.
  • Contribute to compassionate debriefing and traumainformed approaches.
  • Help strengthen patient involvement and the recovery culture of the ward.

  Job description

  Job responsibilities

  • Use your lived experience to build authentic, trusting relationships that support recovery.
  • Offer emotional and practical support during crisis, helping people navigate the ward environment.
  • Model selfmanagement, resilience and hope.
  • Support people to prepare for and participate in ward rounds and care planning.
  • Facilitate peerled spaces that promote connection, shared learning and empowerment.
  • Share lived experience insights within the MDT to enhance understanding and care planning.
  • Contribute to compassionate debriefing and traumainformed approaches.
  • Help strengthen patient involvement and the recovery culture of the ward.

  Person Specification

  Experience

  Essential

  • Lived experience
  • Experience of positively sharing your own life experiences, personal experience with People accessing the service and carers
  • Experience of building on own strengths and mitigating challenges faced when living with mental health issues
  • Experience of record keeping

  Desirable

  • Paid, or unpaid, peer support worker experience
  • Experience of training, coaching or supporting the development of others in the workplace
  • Experience of recruiting others to roles in either a paid or voluntary capacity
  • Understanding of the role of mental health services

  Qualifications

  Essential

  • Undertaken/willing to undertake peer support worker training
  • Commitment to obtain underpinning knowledge through work based learning and mandatory training

  Desirable

  • Undertaken Life Coaching training in line with Trust policy on coaching to include ability to demonstrate a reflective log of coaching practice

  Person Specification

  Experience

  Essential

  • Lived experience
  • Experience of positively sharing your own life experiences, personal experience with People accessing the service and carers
  • Experience of building on own strengths and mitigating challenges faced when living with mental health issues
  • Experience of record keeping

  Desirable

  • Paid, or unpaid, peer support worker experience
  • Experience of training, coaching or supporting the development of others in the workplace
  • Experience of recruiting others to roles in either a paid or voluntary capacity
  • Understanding of the role of mental health services

  Qualifications

  Essential

  • Undertaken/willing to undertake peer support worker training
  • Commitment to obtain underpinning knowledge through work based learning and mandatory training

  Desirable

  • Undertaken Life Coaching training in line with Trust policy on coaching to include ability to demonstrate a reflective log of coaching practice

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Additional information

  Disclosure and Barring Service Check

  This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

  Certificate of Sponsorship

  Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

  From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

  Employer details

  Employer name

  South West London and St Georges Mental Health NHS Trust

  Address

  Springfield Hospital

  Tooting

  SW17 7DJ

  
  

  Employer's website

  https://www.swlstg.nhs.uk/ (Opens in a new tab)

  Employer details

  Employer name

  South West London and St Georges Mental Health NHS Trust

  Address

  Springfield Hospital

  Tooting

  SW17 7DJ

  
  

  Employer's website

  https://www.swlstg.nhs.uk/ (Opens in a new tab)

• About the company

  National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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