NHS

Practice Manager


This job is now closed

PayCompetitive
LocationLondon/England
Employment typeFull-Time
  • Job Description

      Req#: E0054-26-0002CGS?language=en&page=164&sort=publicationDateDesc

      Job summary

      Camberwell Green Surgery is looking for an experienced and motivated Practice Manager to lead the operational, administrative, and strategic management of the practice. This key leadership role offers the opportunity to work closely with the GP Partners and a dedicated clinical and administrative team to ensure the smooth running of the surgery and delivery of high-quality, patient-centred care.

      The Practice Manager will oversee the day-to-day operations, including staff management, finance, compliance, and service development, while fostering a supportive and well-organised environment. This role is ideal for someone with strong leadership skills, a thorough understanding of NHS primary care operations, and a commitment to improving patient services.

      Main duties of the job

      The Practice Business Manager will be responsible for the overall leadership and operational management of the practice, ensuring the smooth day-to-day running of services, effective staff performance, and financial efficiency. This includes managing budgets, overseeing HR and recruitment processes, maintaining compliance with CQC and NHS contractual requirements, and supporting continuous improvement initiatives. The role involves developing policies and systems, coordinating meetings and reports, leading on quality and performance targets (including QOF), and ensuring a safe, high-performing, and patient-focused environment. The post holder will work closely with GP Partners and senior staff to drive strategic development, support staff training and wellbeing, and maintain strong communication within the practice and with external stakeholders

      About us

      Camberwell Green Surgery is a well-established NHS GP practice located at 17 Camberwell Green, London, SE5 7AF, serving a diverse urban patient population. The practice is committed to delivering high-quality, patient-centred primary care services in a supportive and well-organised environment.

      The practice is led by 3 GP Partners and supported by 4 Salaried GPs. The wider clinical team includes 45 GPs on rota, 1 AHP, 2 GP Trainees, 1 HCA, and 2 Practice Nurses, working collaboratively to deliver comprehensive primary care services.

      Camberwell Green Surgery operates using EMIS Web as its clinical system and places strong emphasis on clinical governance, team collaboration, and continuous service improvement. The practice values strong leadership, effective management, and clear communication to ensure smooth day-to-day operations and high standards of patient care.

      Details

      Date posted

      27 January 2026

      Pay scheme

      Other

      Salary

      Depending on experience

      Contract

      Permanent

      Working pattern

      Full-time

      Reference number

      E0054-26-0002CGS

      Job locations

      Camberwell Green Surgery

      17 Camberwell Green

      London

      SE5 7AF


      Job description

      Job responsibilities

      Key Responsibilities

      • Overall day-to-day management of the GP practice
      • Leadership and management of administrative and clinical support staff
      • Oversight of HR processes, staff rotas, recruitment, and performance management
      • Financial management, budgeting, and liaison with external stakeholders
      • Ensuring compliance with CQC, NHS contractual requirements, and clinical governance standards
      • Supporting QOF, service development, and practice improvement initiatives
      • Managing patient services, workflows, and operational efficiency
      Job description

      Job responsibilities

      Key Responsibilities

      • Overall day-to-day management of the GP practice
      • Leadership and management of administrative and clinical support staff
      • Oversight of HR processes, staff rotas, recruitment, and performance management
      • Financial management, budgeting, and liaison with external stakeholders
      • Ensuring compliance with CQC, NHS contractual requirements, and clinical governance standards
      • Supporting QOF, service development, and practice improvement initiatives
      • Managing patient services, workflows, and operational efficiency

      Person Specification

      Qualifications

      Essential

      • Educated to degree level in healthcare or business;
      • Good standard of education with excellent literacy and
      • numeracy skills;
      • Leadership and/or Management Qualification.

      Desirable

      • AMSPAR Qualification

      Experience

      Essential

      • Previous experience in a Practice Manager or senior management role within primary care
      • Strong understanding of NHS GP contracts and primary care operations
      • Experience working with EMIS Web
      • Excellent leadership, organisational, and communication skills
      • Ability to work collaboratively with GP Partners and the wider team

      Desirable

      • Experience managing CQC inspections and compliance
      • Financial and HR management experience within general practice
      Person Specification

      Qualifications

      Essential

      • Educated to degree level in healthcare or business;
      • Good standard of education with excellent literacy and
      • numeracy skills;
      • Leadership and/or Management Qualification.

      Desirable

      • AMSPAR Qualification

      Experience

      Essential

      • Previous experience in a Practice Manager or senior management role within primary care
      • Strong understanding of NHS GP contracts and primary care operations
      • Experience working with EMIS Web
      • Excellent leadership, organisational, and communication skills
      • Ability to work collaboratively with GP Partners and the wider team

      Desirable

      • Experience managing CQC inspections and compliance
      • Financial and HR management experience within general practice

      Disclosure and Barring Service Check

      This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

      Employer details

      Employer name

      Primary Care Management Solutions Ltd

      Address

      Camberwell Green Surgery

      17 Camberwell Green

      London

      SE5 7AF


      Employer's website

      https://www.pcmsolutions.co.uk (Opens in a new tab)

      Employer details

      Employer name

      Primary Care Management Solutions Ltd

      Address

      Camberwell Green Surgery

      17 Camberwell Green

      London

      SE5 7AF


      Employer's website

      https://www.pcmsolutions.co.uk (Opens in a new tab)

  • About the company

      National Health Service (NHS) is the umbrella term for the publicly-funded healthcare systems of the United Kingdom (UK). The founding principles were that services should be comprehensive, universal and free at the point of delivery—a health service based on clinical need, not ability to pay. Each service provides a comprehensive range of health services, free at the point of use for people ordinarily resident in the United Kingdom apart from dental treatment and optical care.

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