• Job Description

  Req#: REQ_79021
  We have many opportunities available on our other career site pages. Click here to link to our careers page!
  
  Signet Jewelers is the world's largest retailer of diamond jewelry, operating more than 2,800 stores worldwide under the iconic brands: Kay Jewelers, Zales, Jared, H.Samuel, Ernest Jones, Peoples, Banter by Piercing Pagoda, Rocksbox, JamesAllen.com and Diamonds Direct. We are a people-first company and this core value is at the heart of everything we do, from empowering our valued team members, to collaborating with our customers, to fostering the communities in which we live and serve. People - and the love their actions inspire - are what drive us. We're not only proud of the love we inspire outside our walls, we're especially proud of the diversity, inclusion and equity we're inspiring inside. There are dynamic career paths awaiting you - rewarding opportunities to impact the lives of others and inspire love. Join us!
  
  Product Analyst III
  
  Location: Remote
  
  POSITION SUMMARY:
  
  We're looking for a strategic and execution-focused Associate Product Manager / Product Analyst III to join our Digital Store Applications Product Team. This role blends product ownership with analytical rigor to drive enhancements across digital store applications, including Services Intake and Services Fulfillment. You'll work closely with cross-functional teams to deliver seamless, customer-centric solutions that improve operational efficiency and elevate the in-store digital experience.
  
  Why Join Us?
  
  You'll be part of a high-impact team driving digital transformation across our store ecosystem. This role offers a unique opportunity to shape the future of digital store applications while growing into a senior product leadership position.
  
  RESPONSIBILITIES:
  
  Product Execution
  
  • Translate business needs into actionable epics, features, and user stories for digital store applications
  • Support sprint planning, backlog refinement, and release coordination.
  • Validate product functionality through testing and stakeholder reviews.
  • Collaborate with engineering, QA, and design teams to ensure timely delivery of digital capabilities.
  
  
  Research & Analysis
  
  • Analyze end-user feedback and behavioral data (e.g., Medallia, NPS, Adobe Analytics) to identify trends and improvement opportunities in store and service-center-facing digital tools.
  • Partner with the business team on Jewelry Services to validate features that enhance end-to-end service capabilities such as repairs, custom, warranties, and appraisals.
  • Track KPIs and post-launch performance to inform future iterations.
  
  
  Strategic Alignment
  
  • Align product execution with roadmap priorities and business goals for digital store services initiatives.
  • Participate in discovery sessions and requirement workshops with cross-functional stakeholders.
  • Ensure continuity of SME knowledge across initiatives and mitigate delivery risks during seasonal peaks or team transitions.
  
  
  POSITION QUALIFICATIONS:
  
  • Bachelor's degree is required, certifications are a plus.
  • 4-7 years of experience in Product Management, Business Analysis, or Agile delivery.
  • Strong analytical skills and experience with data tools (e.g., Adobe Analytics, Medallia).
  • Proven ability to deliver customer-centric digital solutions in a fast-paced environment.
  • Excellent communication and stakeholder engagement skills.
  • Experience with mobile-first design, Jira, and Confluence is a plus.
  
  
  Core Competencies:
  
  • Ownership & Accountability
  • Strategic Thinking & Innovation
  • Analytical Mindset & Data Fluency
  • Clear Communication & Influence
  • Customer Centricity
  • Agile Delivery & Design Thinking
  
  
  BENEFITS & PERKS:
  
  • Competitive healthcare, dental & vision insurance
  • 401(k) matching after one year of employment
  • Generous time off + company holidays
  • Merchandise discount
  • Learning & Development programs
  • Much more!
  
  
  The salary range for this opportunity is $80,000 - $105,000. Base pay offered may vary depending on geographic region, internal equity, job related knowledge, skills and experience, among other factors.

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