Remote Jobs
Product Support Specialist
What's your preference?
Job Description
- Req#: JR107048
- Provide support to customers using our software products
- Troubleshoot and analyze technical issues with guidance from senior team members
- Communicate clearly and professionally with customers and internal teams
- Ensure customer satisfaction by resolving issues efficiently
- Learn and grow within a dynamic, remote-first environment
- A strong interest in technology and customer service
- Good problem-solving and analytical thinking skills
- Excellent written and verbal communication
- Ability to work independently and manage time effectively
- Willingness to collaborate across different time zones
- A degree in Computer Science, IT, or a related field is a plus
- Any internship or project experience in software or tech support is a bonus
- Work remotely with a flexible schedule
- Be part of a supportive team that values learning and growth
- Gain exposure to real-world software systems and customer interactions
- Make a meaningful impact by helping customers succeed
Since 1984, Advantage 360 has been a global leader in delivering innovative billing, customer care, and point-of-sale (POS) software. With nearly 200 customers worldwide, our solutions are built on decades of experience and a commitment to technological excellence and customer satisfaction.
We're looking for a Product Support Specialist who is passionate about technology and eager to grow in a customer-facing role. This is a great opportunity for a recent graduate to gain hands-on experience in software support while working with a collaborative and experienced team.
Responsibilities:
What we're looking for:
Why join us?About the company
The best remote jobs for you
Notice
Talentify is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
Talentify provides reasonable accommodations to qualified applicants with disabilities, including disabled veterans. Request assistance at accessibility@talentify.io or 407-000-0000.
Federal law requires every new hire to complete Form I-9 and present proof of identity and U.S. work eligibility.
An Automated Employment Decision Tool (AEDT) will score your job-related skills and responses. Bias-audit & data-use details: www.talentify.io/bias-audit-report. NYC applicants may request an alternative process or accommodation at aedt@talentify.io or 407-000-0000.