• Job Description

  Req#: 464054

  POSITION TITLE: Program Specialist (Multiple Roles within the Chief Strategy Office)

  SUPERVISOR: Chief Strategy Officer

  LOCATION: Washington, D.C.

  TRAVEL: Moderate

  POSITION SUMMARY

  About NAACP

  At the NAACP, our mission is to achieve equity, political rights and social inclusion by advancing policies and practices that expand human and civil rights, eliminate discrimination, and accelerate wellbeing, education, and economic security of Black people and all persons of color.

  About the Chief Strategy Office

  The Chief Strategy Office (CSO) leads and oversees the development, communication, and execution of the NAACP’s mission-driven strategies. The CSO is primarily responsible for the alignment and integration of the Association’s goals throughout all levels of the organization. This focus includes various high-impact initiatives, leveraging strategies leading to sustainable growth, a comprehensive policy agenda, and innovation.

  About the Program Specialist

  The NAACP seeks a dynamic, highly-organized, and effective individual for the Program Specialist role. Program specialists anchor each team within the CSO, providing a wide range of specialized support to maintain efficient operations and build on the culture and impact of the strategy team. The role is expected to carry out a broad range of responsibilities, including administrative support, schedule/calendar management, in-person and virtual meeting management, travel planning and expense tracking, grant support, and project management.

  Applicants should be aware each program specialist will support two leaders. Multiple roles are available within the CSO, supporting the following teams:

  • Health and Well-being
  • Inclusive Economy
  • Race and Justice
  • Education Innovation
  • Environmental and Climate Justice
  • Policy and Legislative Affairs
  • Learning and Impact

  
  

  RESPONSIBILITIES/DUTIES

  Respond to, direct, and anticipate requests while providing fast, accurate and thoughtful replies to requests and ensuring follow up on action items;

  Provide senior-level administrative support, including reviewing and routing correspondence, drafting letters and documents, collecting and analyzing information as needed, contacting management, and processing expenses;

  Assist Directors to prepare for meetings by creating outlines, presentations, and any other documentation required;

  Manage the Directors’ time with a high-level of efficiency and accuracy, including extensive scheduling and calendar management and coordination of complex meetings with multiple participants and locations;

  Create and modify travel itineraries accurately. Inform and plan actions based on travel itineraries of appropriate parties;

  Coordinate within the organization to support the Directors;

  Actively build relationships to promote a leader-driven organization and maintain a close and highly responsive partnership with teams across the national office;

  Manage meeting logistics, conference rooms, AV equipment, displaying presentations, etc.;

  Prepare and process expense reports, invoicing paperwork, and purchase requisitions;

  Work closely with a Program Specialist cohort to facilitate learning, conduct forward planning and act as advisor on NAACP administrative procedures and policy;

  Support other teams within the Chief Strategy Office, as needed; and

  Work on special projects and events as directed.

  
  

  QUALIFICATIONS

  Educational/Professional Experience

  • Bachelor’s degree in Business Administration or a related field preferred;
  • Minimum of 3 years of executive-level administrative experience supporting an executive leader, or, at least 3 years of experience supporting high performing programs in a complex environment;
  • Experience in a fast-paced highly dynamic, evolving organization and work environment in a national or nonprofit organization;
  • Strong execution and organization skills and demonstrated experience in prioritizing and executing multiple priorities seamlessly with excellent attention to detail;
  • Superior analytic and strategic skills in written and oral communications; ability to summarize and synthesize complex ideas in a clear manner;
  • Demonstrated ability to effectively work both independently, as well as, in a team-oriented, collaborative and collegial environment; and
  • Proficiency in Microsoft Word, Excel, and PowerPoint.
  • Prior Salesforce or similar CRM experience preferred.

  
  

• About the company

  The National Association for the Advancement of Colored People is a civil rights organization in the United States, formed in 1909 as an interracial endeavor to advance justice for African Americans by a group including W E B Du Bois, Mary White Ovingt...

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