• Job Description

  Req#: 1335689BR

  Job Description

  We are looking for Food & Beverage Cast Members to support the Morocco Pavilion in World Showcase at EPCOT! Candidates must be able to authentically represent Morocco in culture, heritage, traditions, and language.
  
  At Walt Disney World Resort, our part-time Quick Service Cast Members do exactly that. You will play a significant role on a tight-knit team who depend on each other to serve our guests the delicious food they expect from Disney, in an efficient manner that allows them to make the most of their vacation time. Additionally, you get to provide outstanding Guest service, answer guests’ questions, and provide a world-class experience while interacting with guests from around the world! The environment is friendly but fast-paced. On any given day you might take guest orders, operate the point-of-sale system (cash register), handle cash, fulfill orders, prep food, stock items, keep inventory, and keep the front/back of the house up to Disney’s famous cleanliness standards. This role requires high Guest engagement, problem-solving, and critical thinking, all of which are imperative to your success.
  
  The pay rate for this role in Florida is $19.00 per hour.
  Select benefits may be provided as part of the compensation package, such as medical, financial, and/or other benefits. To learn more about our benefits visit: https://jobs.disneycareers.com/benefits.

  Responsibilities

  • Greet and connect with Guests, offer assistance, provide information, and explain location offerings
  • Uphold location theming by maintaining a role in the show
  • Follow all food safety regulatory requirements
  • Capture and input orders into the point-of-sale computer system
  • Handle cash and other forms of payment
  • Handle all types of food, including common allergens
  • Demonstrate general wine, beer, and cocktail knowledge at select locations, and be comfortable serving alcohol
  • Open, Pour and Handle Alcoholic Beverages
  • Provide excellent Guest service

  Basic Qualifications

  • Must be at least 18 years old
  • MUST be able to demonstrate Cultural Authenticity pertaining to Morocco
  • Cast Members will work with and around all foods and food allergens, including but not limited to beef, pork, poultry, fish, shellfish, gluten, soy, peanuts, tree nuts, egg and dairy products.
  • Strong written, verbal and interpersonal communications skills
  • Experience managing, prioritizing, and supporting multiple responsibilities efficiently
  • Observational skills to identify Guest needs and ensure safety guidelines are being followed
  • Understand and explain menu offerings to Guest and answer questions about the food products
  • Follow all food safety regulatory requirements and company standards
  • Partner with team to make adjustments for operational changes
  • Passion for connecting with Guest and Cast Members from all lines of business to provide excellent service
  • Operate mobile devices and other computer systems
  • Physical role including heavy lifting, pushing, pulling, grasping, bending, twisting, standing & walking for extended periods, climbing, and kneeling
  • Exposure to extreme temperatures, from high heat areas in the kitchen and outdoors, to cold areas in freezers and coolers.
  • Cast Members may be required to handle cleaning chemicals and supplies

  Preferred Qualifications

  • Bilingual preferred
  • Full availability for any shift, seven (7) days per week, including nights, weekends, and holidays is preferred
  • Part-Time requires full availability for any shift, a MINIMUM of three (3) days per week, including nights and holidays

  Additional Information

  SCHEDULE AVAILABILTY Our Theme Parks and Resort Hotels operate 24 hours a day, 365 days a year and some shifts may start as early as 5:00am while some may end as late as 3:00am, 4:00am or 5:00am. Please note that the principles of seniority are used to schedule all roles.
  
  SUBMITTING YOUR APPLICATION After clicking “Apply Now” below, the employment application will open in a new window. Please complete ALL pages of the application by clicking “Next” on each page, then “Submit” on the final page.
  
  KEYWORD: WDW Casting, WDWCASTING

  Segment

  Disney Parks, Experiences and Products

  Business

  Walt Disney World Resort

  Category

  Food and Beverage

  Job Type

  Part Time

  City

  Lake Buena Vista

  State / Region / Province

  FL

  Postal Code

  32830

  Country / Region

  US

• About the company

  The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes Disney Parks, Experiences and Products; Disney Media & Entertainment Distribution; and three content groups—Studios, General Entertainment and Sports—focused on developing and producing content for DTC, theatrical and linear platforms.

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