• Job Description

  Req#: DPDHGLOBAL40254ENGLOBALEXTERNALEARCU

  Position: Regional Operations Manager
  Grade: RCS. K
  Locations: Covering Coventry and Stoke
  Shift patterns: Monday-Friday. Day time hours (Flexibility required to cover 24/7 operational times)
  Contract Type: Permanent (Full-Time)

  DHL is seeking a Regional Operations Manager to lead warehousing and transport activities across our Coventry and Stoke sites, supporting our valued TJX customer contract. As a forward‑thinking operations professional, you'll be responsible for driving performance across two key locations, guiding multi‑site teams, and enhancing end‑to‑end logistics. You'll play a critical role in strengthening our culture of safety, efficiency, and continuous improvement. If you're motivated by delivering outstanding service, developing people, and elevating operational excellence, we'd love to hear from you!

  ✅WHAT YOU'LL DO

  • Oversee day-to-day transport and warehouse operations across multiple sites and multiple teams both directly line managed and matrix management
  • Lead, coach, and develop site managers and their teams through the effective use of personal developments plans, appraisals and succession planning
  • Manage regional P&L for transport and warehouse operations in line with DHL and TJX operating budgets
  • Monitor KPIs for transport and warehouse (e.g. productivity, cost per unit)
  • Ensure adherence to DHL and TJX standard operating procedures, health & safety, and legal compliance
  • Drive operational efficiency and cost control measures in line with standardised production control methodologies
  • Foster a culture of engagement, safety, and continuous improvement
  • Act as the primary regional contact for TJX operational matters

  ✅WHAT YOU'LL BRING

  • Previous Operation Management experience is essential
  • Previous experience in managing multi-site transport and warehouse operations would be desirable (Knowledge of transport legislation and warehouse best practices)
  • Strong leadership and people management skills
  • Excellent stakeholder management and communication abilities
  • Financial acumen and experience managing budgets
  • Experience with standardisation and continuous improvement methodologies
  • Able to produce and implement short to medium term resource plans
  • Clear understanding of legislative requirements to area of responsibility, able to demonstrate competent and proactive management and continuously improving across all areas

  ✅WHY JOIN US?

  • Free on-site parking
  • Business needs car (Covering 10,000+ miles business travel per year)
  • 25 days annual leave with the option to buy additional days
  • Discretionary bonus based on performance
  • Join our generous pension scheme and benefit from an 8% employer contribution, alongside a 4% employee contribution
  • Free confidential 24/7 GP consultations
  • Hundreds of retail and lifestyle discounts
  • Affordable loans, savings schemes and free mortgage advice
  • Visit https://careers.dhl.com/global/en/working-at-dhl-supply-chain to learn more

  ✅WHO WE ARE

  We're the global leaders in supply chain management with 188,000 people in over 50 countries. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more.

  ✅BUILDING AN INCLUSIVE WORKPLACE

  At DHL, we're all about creating a workplace where everyone's skills and experiences matter, and where you can be your true self every day.

  As proud supporters of the Armed Forces Covenant, we value the skills and experience of ex-service personnel and are dedicated to helping our veterans find jobs.

  Please be aware that interviews are provisionally scheduled to take place during the week commencing the 23rd or 30th March. Applications received after this date may not be considered but will be added to our talent pool for future opportunities, subject to your consent. Please also be aware that we review applications continuously and where we have a large number of applications the application period may close ahead of the provisional interview date. To ensure your application is considered we recommend submitting it as early as possible.

  #UKIDSCTM

• About the company

  We are an international team of over 400,000 shipping professionals, united by a passion for logistics. And we work in a unique environment. DHL is as innovative as a start-up, with the power of an international organization.

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