Remote Jobs

Remote or On-Site Customer Service Representative - Full-Time or Part-Time


PayCompetitive
LocationKnoxville/Tennessee
Employment typePart-Time
  • Job Description

      Req#: 48991BR
      Requirements

      https://www.teamhealth.com/california-applicant-privacy-notice/

      External Job Description and Responsibilities

      Remote or On-Site Customer Service Representative - Full-Time or Part-Time

      TeamHealth National Patient Service Center Work From Home or On-Site

      $750 Sign-On Bonus + Quarterly Incentives

      Are you a motivated communicator with a passion for helping others? The TeamHealth National Patient Service Center is seeking Customer Service Representatives for full-time or part-time roles. This position begins with paid, remote or on-site training at our Knoxville, TN location, which you can choose to work 100% remotely or from our office.

      In this role, you'll assist patients with billing and insurance inquiries, delivering compassionate and professional service that truly makes a difference.

      Position Highlights:
      • $750 Sign-On Bonus + Quarterly Performance Incentives
      • 4-week paid remote or on-site training at our Knoxville, TN office
      • Training hours: 8 AM to 5 PM EST, Monday through Friday
      • Work from home or work on-site - your choice!
      • Company-provided equipment for remote and on-site work
      • Flexible Scheduling - Full-time and part-time options available


      What We Offer:
      • 401(k) Retirement Plan with discretionary company match (Available to full-time and part-time employees)
      • Paid Time Off (PTO) + 8 Paid Holidays (Full-Time only)
      • Comprehensive Wellness Programs - Support for your physical, emotional, financial, and social well-being
      • Ongoing Training & Professional Development
      • Health Benefits (Full-Time): Medical, Dental, Vision, Life Insurance, HSA/FSA options


      What You'll Do:
      • Provide excellent customer service by phone, assisting patients with billing and insurance questions
      • Research and resolve patient account issues
      • Update insurance information and rebill claims as necessary
      • Generate and send itemized statements or courtesy claims
      • Set up and manage patient payment plans
      • Accurately document all patient interactions
      • Maintain professionalism and empathy in all communications
      • Perform other related administrative duties as assigned


      What You'll Need:
      • High school diploma or GED
      • Strong verbal communication and listening skills
      • Ability to multitask: listen, speak, and type simultaneously
      • Comfortable using Microsoft Windows and computer-based systems
      • Previous customer service, call center, retail, or hospitality experience is a plus


      Apply today to join the TeamHealth National Patient Service Center-where your skills help make a difference, and your career can thrive in a flexible, remote or in-office environment.
  • About the company

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