• Job Description

  Req#: SJRM-47461

  Description

  Schulte Companies is seeking an energetic, experienced, and hands on Sales Manager to join our team! Schulte Companies is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do. We are passionate hoteliers eager to add like-minded people to our rapidly growing team!

  About Saint John's Resort

  Nestled in the heart of Plymouth, Michigan, Saint John’s Resort is a premier destination offering luxury accommodations, exceptional dining, a championship golf course, and state-of-the-art event spaces. We are dedicated to providing unforgettable experiences for both leisure and business guests, with a focus on excellence, hospitality, and community.

  Saint John’s Resort spans 200 acres and offers 118 luxurious hotel rooms and nearly 100,000 square feet of meeting space. It features three dining and entertainment venues: the upscale FIVE Steakhouse, The Wine Grotto, and Doyles Irish Pub. Originating in the late 1940s, the resort has evolved from a seminary to a retreat center, and subsequently to a conference center and hotel. Under the stewardship of the Pulte Family Charitable Foundation, the property is currently undergoing a multi-million-dollar renovation. This project has already introduced The Wine Grotto, The Garden Pavilion event space, Doyles Irish Pub, and The Cardinal, an 18-hole championship golf course, along with The Little Cardinal, a seven-hole par-3 short course, and The Cardinal Putting Course. Additionally, a new 50,000-square-foot event space is set to open in Spring 2025. With these expansions, Saint John’s has welcomed a plethora of high-level award wins including Condè Nast Traveller Reader’s Choice Awards “Top #5 Resorts in the Midwest 2024” and Travel + Leisure “Favorite Resorts in The Midwest 2024”.

  Committed to philanthropy, Saint John’s Resort continues its mission as part of the Pulte Family Charitable Foundation’s “Humanitarian Hotels” strategy, dedicating 100% of net profits to educational and humanitarian initiatives in Metro Detroit and beyond.

  Work Today, Get Paid today, with Daily Pay!

  Free Telemedicine and Virtual Mental Health care access for all Associates starting day one!

  Multiple Health Insurance and Life Insurance options

  401k Plan + Company Match for eligible associates

  Paid Time Off

  Holiday Pay

  Pet Insurance

  Employee Assistance Program

  Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more!

  JOB DUTIES AND RESPONSIBILITIES

  • Responsible for learning the hotel brand and strategy
  • Drive customer loyalty in order to grow share of the account by delivering service excellence throughout each customer experience
  • Identifies and solicits new accounts from telemarketing, appointments, site tours, cold calls, and inquiries via email, phone, and in person interactions
  • Provides advice to clients on all aspects of hotel facilities and services when proposing and contacting groups and events
  • Establishes client base of organizations, associations, and corporate businesses through direct sales efforts to secure business for the hotel
  • Negotiates food and beverage, function space, room rates, and hotel services that meet or exceed hotel revenue goals
  • Achieve all predetermined sales goals for revenue and sales activity
  • Negotiate contracts according to company standards
  • Ensure all pertinent aspects of solicitation, closing, and customer communications are complete and documented
  • Conducts tours of the hotel and banquet facilities; entertains qualified potential clients in accordance with company and property policies and procedures
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Consistently meet or exceed sales goals including predetermined revenue and sales activity
  • Monitors local competitors and compares their operation with his/her operation
  • Completes daily/weekly/monthly reports as directed by the DOS/GM
  • Participate in Quarterly/Annual Business and Marketing Plans, assist with budget process
  • Provide prompt and accurate responses to all client requests for proposals and information
  • Perform various other duties as assigned to meet business objectives

  EDUCATION AND EXPERIENCE

  • Minimum of High School education, post-high school education preferred
  • Minimum of two ( 2 ) year s in hotel service role or sales experience preferred

  KNO WLEDGE, SKILLS AND ABILITIES

  • Outgoing personality
  • Always maintains a professional image through appearance and dress
  • Ability to work collaboratively with hotel service team in providing exceptional customer service
  • Clear, concise written and verbal communication skills
  • Demonstrate ability to achieve sales goals
  • Proactive sales approach; assertive and fast paced, driven to succeed
  • Excellent time management skills
  • Understands need time strategy as developed by Revenue Management
  • Must have flexible work hours that may include evenings, weekends, and holidays

  *The hiring process may consist of a phone interview, manager(s) interview, drug screen, background check, reference checks, and potential employment assessment. This job description is only intended to provide a general description of the benefits and compensation applicable to this position. Paid Time Off (PTO) is available for eligible associates in accordance with the Company's Paid Time Off policy. This position is tipped eligible . Specific compensation and benefit details will be discussed during the interview process.

  *Schulte Companies is an Equal Opportunity Employer.

• About the company

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