O'Reilly Auto Parts
Retail Service Specialist
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Job Description
- Req#: R150754
Employer Industry: Automotive Retail
Why consider this job opportunity:
- Competitive wages and paid time off
- Stock Purchase Plan & 401k with employer contributions starting on day one
- Medical, dental, and vision insurance with optional flexible spending account (FSA)
- Opportunities for career growth within the organization
- Supportive team member health and wellbeing programs
What to Expect (Job Responsibilities):
- Lead store team members in delivering exceptional customer service to retail and professional customers
- Supervise customer service levels in the retail showroom and ensure execution of customer service programs
- Manage the processing of buy online/ship to store and special orders efficiently
- Oversee retail customer returns and exchanges, ensuring accurate refunds and merchandise processing
- Perform store opening and closing duties, including cash handling and security procedures
What is Required (Qualifications):
- Strong communication skills
- Ability to obtain RSS Certification
- Minimum of 1 year of retail sales experience, preferably in auto parts
- Knowledge of automotive systems and repair
- Fluency in multiple languages, with Spanish being highly desired
How to Stand Out (Preferred Qualifications):
- ASE Certification
- Previous experience in a supervisory role within a retail environment
#AutomotiveRetail #CustomerService #CareerGrowth #CompetitiveCompensation #TeamSupport
"We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer."About the company
O’Reilly Auto Parts is an American auto parts retailer that provides automotive aftermarket parts, tools, supplies, equipment, and accessories in the United States serving both the professional service providers and do-it-yourself customers.
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