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Senior Application Analyst - ServiceNow
This job is now closed
Job Description
- Req#: 69219
- Serve as a trusted advisor, guiding the organization on ServiceNow best practices to ensure scalable, value-driven solutions.
- Design, develop, and implement new features, modules, and integrations to support evolving business needs.
- Configure and maintain connections with third-party systems using REST, SOAP, and MID Server integrations.
- Lead system upgrades, patches, and performance monitoring to maintain optimal stability and uptime.
- Deliver proof-of-concept demonstrations and collaborate with stakeholders to showcase platform capabilities.
- Stay ahead of emerging ServiceNow features and recommend innovations that drive business value.
- Mentor and support team members, fostering knowledge sharing and technical excellence.
- Bachelor's degree preferred; 10+ years of relevant experience may substitute for degree.
- Minimum 8 years of ServiceNow administration experience.
- Proven expertise in scripting, Business Rules, and custom development within ServiceNow.
- Hands-on experience with:
- IT Service Management (ITSM): Asset, Incident, Change, Problem
- Service Portfolio Management (ITBM): Demand, Resource, Project & Portfolio
- IT Operations Management (ITOM): Discovery, Service Mapping
- Core Platform: Service Portal, Service Catalog, CMDB, CSDM, Data Fabric
Certifications:- ServiceNow Certified System Administrator (CSA) - Required
- ServiceNow Certified Application Developer (CAD) - Preferred
At Lee Health, our mission is to be a trusted partner in the health and well-being of our community. We offer:- A collaborative, forward-thinking technology environment
- Opportunities for professional development and certification support
- Comprehensive benefits package, including health, retirement, and work-life balance programs
- The satisfaction of making a direct impact on patient care through innovation
Location: Remote
Department: IS Information Technology Svcs
Work Type: Full Time, Salaried
Shift: Shift 1/ to
Minimum to Midpoint Pay Rate: $104,796.60 - $136,198.40 / Annual
Sr. ServiceNow Administrator
Remote (Florida Residents Only) | Full-Time | Lee Health - Fort Myers, FL
Work Type: Remote position for Florida residents only. Occasional on-site work may be required at a Lee Health facility.
Summary
Join Lee Health, one of Florida's leading not-for-profit health systems, as a Senior ServiceNow Administrator. In this key role, you'll shape the future of our digital ecosystem by designing, developing, and optimizing ServiceNow solutions that enhance workflows, drive efficiency, and elevate the employee experience across our organization.
We're looking for an expert who can balance strategic vision with hands-on technical execution-someone who thrives in a collaborative environment and is passionate about continuous improvement and innovation.
What You'll Do
Education:
Experience:About the company
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