Ocwen Financial
Senior Associate, Recapture Lending - APAC
This job is now closed
Job Description
- Req#: 1004509
- Pre-qualify eligible customer for refinancing or purchasing home loan with PHH and Liberty Reverse Mortgage.
- Solicit Home Loan Options
- Transfer the call to licensed loan officer in their State.
- Maintains effective ongoing communication with teammates and team leaders
- Cooperates, shares, and supports the goals of the corporation
- Set up a call back for the customer’s availability and be able to refer to the licensed loan officer in their State
- Open to undergraduates with 6 months BPO experience
- 2-3 yrs. Mortgage experience
- Must be fluent in English and excellent communication skills
- Competitive, driven, and motivated
- Ability to work independently
- Ability to build rapport over the phone
- Good organizational skills
- Professionalism
- Flexible and adaptable to change
- Ability to build relationships (respect, trust, consensus)
- Computer knowledge (Microsoft Office, understanding of network systems) preferred
- Ability to work overtime as required
- No documented disciplinary action in the past 6 months.
- Should have an Appraisal rating of ‘Fully Meets Expectations’ or above in the last completed performance cycle.
- Should have completed 9 months in the organization and 9 months in the current role
- Scheduled shift changes as a result of business needs (associate must be flexible)
- Hybrid
POSITION SUMMARY:
JOB FUNCTIONS AND RESPONSIBILITIES
EDUCATION / EXPERIENCE
WORK SCHEDULE OR TRAVEL REQUIREMENTS
About the company
Ocwen Financial Corporation and its subsidiaries, PHH Mortgage and Liberty Reverse Mortgage, are committed to helping our customers save money, build equity and, most importantly, stay in their homes.
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